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Voya Financial(VOYA) - 2023 Q3 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The company generated 1.74pershareofadjustedoperatingearningsinQ32023,includingnotableitems,andisontracktoachieveanEPStargetof121.74 per share of adjusted operating earnings in Q3 2023, including notable items, and is on track to achieve an EPS target of 12% to 17% for the three-year period ending in 2024 [6][7][38] - Adjusted operating EPS was 2.07, compared to 2.24intheprioryearquarter,reflectingadecrease[20]GAAPnetincomewas2.24 in the prior-year quarter, reflecting a decrease [20] - GAAP net income was 248 million, and free cash flow generation was over 200million,exceedingthe90200 million, exceeding the 90% target [21][36] Business Line Data and Key Metrics Changes - In Wealth Solutions, full-service recurring deposits increased by 10%, with total client assets rising to 510 billion, including 3billioninnetflowsforQ3[7][22]HealthSolutionssawannualizedinforcepremiumsandfeesgrowby213 billion in net flows for Q3 [7][22] - Health Solutions saw annualized in-force premiums and fees grow by 21%, with total aggregate loss ratio at 66% on a trailing 12-month basis [8][27] - Investment Management experienced net outflows of 4.3 billion in Q3, primarily due to the transition from the former international distribution partnership [32] Market Data and Key Metrics Changes - The international retail segment contributed over 1billioninpositivenetflows,indicatingstrongmarketperformance[9]Thecompanyanticipatespremiumgrowthatthehighendofthe71 billion in positive net flows, indicating strong market performance [9] - The company anticipates premium growth at the high end of the 7% to 10% target range in Health Solutions for 2024 [9][31] - Investment Management's unfunded pipeline is over 10 billion, with expectations of returning to at least 2% organic growth [10][33] Company Strategy and Development Direction - The company is focused on successful integration of strategic acquisitions, including AllianzGI and Benefitfocus, to diversify revenues and enhance market presence [13][15] - The acquisition of Voya India is expected to enhance technology and customer experience, driving growth in workplace and investment management businesses [16][17] - The company aims to maintain expense discipline while investing for growth, with a strong pipeline supporting future expansion [11][38] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving the EPS growth target despite macroeconomic headwinds and moderating stop-loss favorability [46] - The company is optimistic about the growth pipeline across all business segments, with a focus on capital return to shareholders [43][63] - Management highlighted the importance of mental health offerings and community support initiatives as part of their strategic vision [18] Other Important Information - The company maintained a strong exit capital position of approximately 400millionandgenerated400 million and generated 200 million of excess capital in Q3 [12][36] - The company plans to return approximately 200 million in capital in Q4, focusing on share repurchases and dividends [43][36] Q&A Session All Questions and Answers Question: Additional color on investment management pipeline and NNIP relationship - Management expects outflows from the NNIP relationship in Q4 of 0.5 billion to 1billion,withapipelineover3xthesizecomparedtothepreviousyear[40][41]Question:EPSCAGRexpectationsManagementremainsconfidentinthe121 billion, with a pipeline over 3x the size compared to the previous year [40][41] Question: EPS CAGR expectations - Management remains confident in the 12% to 17% EPS growth guidance, though recent macro headwinds may affect reaching the top end of the range [45][46] Question: Benefitfocus cross-selling and growth expectations - Management indicated that cross-selling efforts are ongoing, but significant changes may take time due to the technology-driven sales cycle [52][56] Question: Impact of Department of Labor fiduciary rule - Management acknowledged it is early to assess the impact but is focused on delivering for participants [57] Question: Confidence in wealth solutions pipeline - Management expressed high confidence in the 12 billion pipeline, indicating clients are in implementation [59][60] Question: Capital deployment strategy - Management plans to continue deploying capital generated in prior quarters while returning excess capital to shareholders [62][63] Question: Voya India and expense discipline - Management emphasized ongoing expense discipline and opportunities for savings through automation and technology [66][68] Question: Alternative investment income performance - Management plans to pre-release alternative investment performance to provide better guidance [72] Question: Legal reserve details - Management indicated that the legal reserve is not yet at a stage for detailed disclosure but is considered a non-repeatable item [75][76] Question: Medical stop-loss business volatility - Management acknowledged the volatility in the medical stop-loss business and emphasized a disciplined approach to underwriting [86][88]