
Financial Data and Key Metrics - Adjusted net operating income was 5.68 [8] - The company repurchased 31 million in regular dividends during the quarter [8] - Year-to-date, the company returned 450 million, driven by 6% growth in adjusted direct premiums [22] - Investment and Savings Products (ISP) segment sales increased 34% YoY to 111 billion, up 26% YoY [16] - The company licensed 14,349 individuals, a 17% increase YoY, and issued 93,377 new term life policies, a 5% increase YoY [11][12] Market Data and Key Metrics - The company recruited over 142,000 individuals during the quarter, driven by a promotion that discounted licensing fees [10] - The size of the life license sales force increased 7% YoY to 148,890 as of September 30, 2024, and surpassed 150,000 licensed reps by the end of October [11] - In Canada, the company entered into a new distribution agreement with Canada Life, expanding product choices for Canadian families [17] Company Strategy and Industry Competition - The company continues to focus on growing its distribution network and serving middle-income families in the US and Canada [6] - Improvements in product offerings, such as more portfolio options in managed accounts and attractive variable annuity choices, have driven strong sales in the ISP segment [14] - The company is optimistic about the long-term potential of its mortgage business, which has seen a 25% increase in US mortgage volume year-to-date [18] Management Commentary on Operating Environment and Future Outlook - The company benefited from favorable equity markets, which bolstered investor confidence and drove strong results in the ISP segment [7] - Management expects full-year life sales to grow around 3%, despite cost-of-living pressures on middle-income families [13] - The company raised its 2024 ISP sales forecast to a range of 22% to 25% due to continued sales strength in October [16] Other Important Information - The company successfully exited its senior health business by abandoning e-TeleQuote Inc and permanently surrendering its rights to e-TeleQuote [21] - The senior health exit generated a tax saving of approximately 98 million, with the majority realized in 2024 [85][86] Q&A Session Summary Question: How has recruiting been following the expiration of the discounted licensing fees? - Recruiting has remained strong since the expiration of the discounted fees, with continued growth in recruiting through the rest of the quarter and a good October [37][38] Question: What are the main drivers of the upside surprise in sales force growth? - Strong recruiting at the front-end of the pipeline, improvements in focus and process, and effective communication by field leaders have driven the upside surprise in sales force growth [41][42][43] Question: What is driving the strong annuity sales? - Strong annuity sales are driven by attractive product features, an aging client base moving into the decumulation phase, and improved sales force effectiveness [76][77][78] Question: What is the outlook for the ISP redemption rate? - The ISP redemption rate is expected to average out over the long term, with some upward pressure from economic dynamics and the aging client base [47][48] Question: What is the impact of the senior health exit on taxes? - The senior health exit generated a tax saving of approximately 98 million, with the majority realized in 2024 [85][86] Question: What is the outlook for the YRT ceded premium ratio? - The YRT ceded premium ratio is expected to remain consistent, with the benefits and claims ratio projected to be around 58% for the fourth quarter [89][90]