Financial Data and Key Metrics Changes - For Q3 2024, the company reported net revenue of 3.5million,an80.2 million, compared to a net loss of 0.2millioninQ32023,markingitsfirstprofitablequartersinceinception[8][16]−Grossmarginimprovedto61295,000, a significant improvement from 11,000 in the same quarter last year [9][16] - SG&A expenses were reduced to 1.7 million from 2.1millioninQ32023,drivenbylowerstockcompensationandbonusaccruals[10][17]BusinessLineDataandKeyMetricsChanges−Thedeclineinnetrevenuewasattributedtoadecreaseinprogrammaticrevenue,partiallyoffsetbyanincreaseinemergencyresponserevenue[15]−ProgrammaticsalesshowedadeclinecomparedtoQ32023,butincreasedby62.5 million, down from $4.3 million at the end of 2023, primarily due to operating losses and inventory investments [13][20] - The company remains debt-free, providing flexibility to invest in growth initiatives [20] Q&A Session Summary Question: How does the company plan to strengthen customer engagement to recover reorders? - The company is employing online tools for automated reminders to customers about filter replacements and offering services to assist with filter changes [25][26] Question: What is the target market for the new HydroGuard UltraFilter? - The HydroGuard UltraFilter is complementary to existing products and opens up new markets, particularly in sterile processing and higher flow situations [29] Question: Can the company elaborate on the decline in programmatic business and steps to address it? - The programmatic sales have declined compared to a high quarter last year, but there is an increase over the previous quarter. The company is addressing this by realigning support and resources in underperforming regions [32][34] Question: What are the top three growth initiatives for the company moving forward? - The company is focusing on service capabilities, digitization efforts for tracking filters, and expanding into new markets beyond patient care [44][46] Question: What is the status of the commercial beverage business? - The commercial beverage business is ongoing but has not met growth expectations. The company continues to work with partners to expand this segment [60]