Financial Data and Key Metrics - Consolidated net sales decreased by 12.3% YoY to 515.2million,primarilyduetoadeclineinproductsales,whichwaspartiallyoffsetbystronggrowthinhigher−marginservicesrevenues[9][22]−Grossprofitincreasedby2.5148 million, driven by strength in services and higher product margins, with gross margins expanding by 410 basis points to 28.7% [10][27] - Operating income decreased by 4.8% to 42.7million,andnetearningsdeclinedby4.131.3 million, or 1.17perdilutedshare[29][30]−AdjustedEBITDAforthequarterwas52.1 million, down from 53.6millionintheprioryear[30]BusinessLinePerformance−Technologybusinessnetsalesdeclinedby13.8493.3 million, reflecting lower product sales, particularly in hardware, due to softer demand and a tough comparison with the prior year [22][23] - Service revenues grew by 46% YoY to 104million,drivenbybothprofessionalandmanagedservices,withmanagedservicesrevenueup2821.9 million, up from 15.7millionintheprioryear,primarilyduetohighertransactionalgains[26]MarketandCustomerVerticalPerformance−Salesinthetechnologybusinesswerebroad−based,withtelecom,media,andentertainmentaccountingfor25195 million to 205million[38]−Economicuncertainty,electionimpacts,andAI−relatedsalescycleelongationwerecitedasheadwinds,butthecompanyremainsoptimisticaboutlong−termgrowthopportunitiesinAIandsecurity[41][50]OtherImportantInformation−Thecompanyrepurchased250,234sharesduringthefirsthalfofthefiscalyearatacostof19.8 million [36] - Cash and cash equivalents declined to 187.5 million, reflecting working capital needs, the Bailiwick acquisition, and share repurchases [34] - Inventory turns improved to 12 days, reducing the cash conversion cycle to 32 days compared to 51 days in the prior year [35] Q&A Session Summary Question: Product demand and macro environment impact [40] - Product sales were softer than expected due to economic uncertainty, delayed enterprise spending, and AI-related decision-making delays [41][42] - Gross to net adjustments for product billings increased by 940 basis points, impacting revenue by approximately 60 million [42] Question: Bailiwick acquisition impact on revenue and margins [43] - Bailiwick is expected to contribute approximately $85 million in revenue in the second half of the fiscal year, with margins in line with the company's existing profile [43][44] - Organic professional services growth was in the 6% to 8% range, with managed services up 28% YoY [45] Question: OpEx impact from Bailiwick acquisition [46] - OpEx is expected to increase in Q3 due to full-quarter headcount and acquisition-related expenses [47] Question: Gross margin outlook [48] - Gross margins are expected to tighten in the second half, with product sales and services both expected to increase [48] Question: Macro assumptions in updated outlook [49] - The company expects hardware challenges in Q3, with potential impacts from elections, tariffs, and interest rates, while AI spending remains a headwind in the near term [50] Question: Early client feedback on Bailiwick acquisition [51] - Internal feedback on Bailiwick has been positive, with excitement about the team, offerings, and customer base [51]