Financial Data and Key Metrics Changes - Overall sales for Q4 2024 were 1,198.7million,up0.24.82, up from 4.75 recorded last year [10][53] Business Line Data and Key Metrics Changes - **Commercial and Industrial (C&I)**: Sales of 379.2 million, up 3.9% organically, with operating earnings of 63.5million,anincreaseof17.4506.6 million, down 1.4% organically, with operating earnings of 106.9million,down4.1456.6 million, up 1.6% organically, with operating earnings of 121.4million,anincreaseof7.1100.5 million, up 3.4% from the previous year, although operating earnings in this segment decreased slightly [63] - The company reported a year-end cash position of $1.36 billion, reflecting strong cash flow from operations [69] Q&A Session Summary Question: Can you discuss the confidence at the shop level? - Management noted that while confidence in vehicle repair remains high, technicians are cautious due to cash flow concerns and macroeconomic uncertainties [86][90] Question: Are you fully pivoted in making the products you want? - Management indicated progress in the pivot, with a narrowing gap in sales decline, suggesting a positive trajectory [95][96] Question: Can you provide external sales figures for C&I and RS&I? - External sales for RS&I were noted to be stronger, while C&I external sales were approximately half of RS&I's figures [100][101] Question: What is driving the decline in originations? - The decline is primarily attributed to lower sales of big-ticket items, particularly tool storage, as customers prefer quick payback items [106][110] Question: Can you elaborate on the strength in specialty torque? - Management confirmed that specialty torque is a focus area for investment and growth, with recent acquisitions supporting this strategy [115][116]