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Marriott International(MAR) - 2024 Q4 - Earnings Call Transcript

Financial Data and Key Metrics Changes - For the full year 2024, Marriott achieved net rooms growth of 6.8% and global RevPAR rose over 4% [6] - Fourth quarter worldwide RevPAR increased by 5%, with ADR rising by 3% and occupancy increasing over 1 percentage point [7] - Fourth quarter total gross fee revenues grew by 7% to 1.3billion,drivenbyhigherRevPARandroomadditions[23]FourthquarteradjustedEBITDAgrewby71.3 billion, driven by higher RevPAR and room additions [23] - Fourth quarter adjusted EBITDA grew by 7% to 1.29 billion, with hotel-level profit margins rising by 110 basis points [25] - For the full year, gross fees and adjusted EBITDA both increased by 7% [26] Business Line Data and Key Metrics Changes - Leisure RevPAR, which comprises 44% of global room nights, had its strongest growth quarter of the year at 6% globally [11] - Business transient RevPAR rose by 3% globally, with solid gains in ADR [12] - Group RevPAR, which comprised 23% of room nights, rose by 3% in the quarter [12] - For the full year 2024, group RevPAR increased by 8%, while leisure and business transient both rose by 3% [13] Market Data and Key Metrics Changes - U.S. and Canada saw fourth quarter RevPAR growth of over 4%, primarily driven by higher ADR [8] - International RevPAR rose over 7% in the quarter, driven by a 4% rise in ADR and a 2 percentage point gain in occupancy [8] - APAC RevPAR increased by 12.5%, led by strong growth in Japan, India, and Thailand [9] - RevPAR in the EMEA region rose by 8%, with broad-based growth across the region [9] - RevPAR in Greater China declined by 2%, better than prior expectations [9] Company Strategy and Development Direction - The company plans to continue expanding its global portfolio, with a focus on conversions and new builds [14] - Marriott aims for net rooms growth of 4% to 5% in 2025, with a compound annual growth rate of 5% to 5.5% from 2022 to 2025 [27] - The company is enhancing its digital transformation, which is expected to improve customer engagement and operational efficiency [21][65] - Marriott is committed to maintaining its investment-grade rating while returning excess capital to shareholders [39] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the strong demand for travel and the company's performance in 2024 [6] - The company anticipates global RevPAR growth of 2% to 4% in 2025, with expectations for international regions to outperform the U.S. and Canada [28] - Management noted that the recovery of business transient travel is ongoing, with small- and medium-sized businesses recovering faster than large corporates [120] - The company remains cautious about the macroeconomic environment impacting leisure travel [108] Other Important Information - Marriott added over 31 million new members to its loyalty program, growing to nearly 228 million members by year-end [19] - The company plans to invest 1billionto1 billion to 1.1 billion in 2025, focusing on technology, owned lease portfolio renovations, and new unit contracts [36] - The company expects to see a decline in G&A expenses by 8% to 10% in 2025 [32] Q&A Session Summary Question: Update on cost transformation and efficiency program - Management indicated that the impact of the organizational changes is still early, but there is positive energy and enthusiasm from both internal teams and the owner/franchisee community [44][45] Question: Appetite for additional tuck-in acquisitions - Management stated that while they remain open to tuck-in acquisitions, the majority of growth will be organic [55] Question: Impact of political tensions on Canadian and Mexican travelers - Management noted that it is too early to see significant impacts, as U.S. and Canada travel is primarily driven by domestic travelers [58] Question: Insights on tech migration and its implementation - Management explained that the tech transformation will roll out over several quarters, enhancing efficiency and guest engagement [65] Question: Composition of RevPAR and expectations for 2025 - Management expects group RevPAR to lead growth in 2025, with a focus on ADR rather than occupancy [68] Question: Factors affecting gross fee growth - Management highlighted FX headwinds and lower residential brand fees as key factors impacting fee growth [71][72] Question: Unit growth expectations from conversions versus new construction - Management indicated that approximately 30% to 40% of unit growth in 2025 is expected to come from conversions [78] Question: Key money and its role in growth - Management confirmed that key money remains a valuable tool for driving growth, particularly in high-value tiers [101] Question: Recovery of business transient travel - Management noted that business transient travel has recovered to 2019 levels, with small- and medium-sized businesses leading the recovery [120] Question: Outlook for international RevPAR growth - Management indicated that international RevPAR is expected to outperform the U.S., driven by strong GDP growth in certain markets [151]