Financial Data and Key Metrics Changes - For Q4 2024, the company reported revenue of 437.8million,netincomeof11.9 million, and diluted EPS of 0.16,whichincludednewbusinessstartupcosts[6][16]−Cashflowfromoperationswasreportedat36.2 million, with actual cash flow from operations excluding payroll accrual changes at 27million[16][17]−Thecompanyexpects2025cashflowfromoperationsexcludingpayrollaccrualchangestobeintherangeof45 million to 60million[12][13]BusinessLineDataandKeyMetricsChanges−Housekeepingandlaundryrevenuewas192.7 million with a margin of 10.2%, while dining and nutrition revenue was 245.1millionwithamarginof4.7379.2 million, or 86.6%, which includes new business startup costs [14][15] - SG&A was reported at 44.8million,or10.1440 million to 450million[10][14]−Thecompanyplanstofocusoninternalinvestments,high−qualityinorganicgrowthopportunities,andopportunisticsharerepurchases[20][22][23]Management′sCommentsonOperatingEnvironmentandFutureOutlook−Managementexpressedconfidenceintheabilitytomanagecostswithintargetedrangesandhighlightedtheimportanceofoperationalexecution[33]−Thesentimentregardingthenewadministrationremainspositive,withexpectationsofcollaborativechangesinreimbursementandregulatoryframeworks[9][64]−Thecompanyanticipatesthatdemandforserviceswillincreaseduetodemographictrends,particularlyasbabyboomersage[7][8]OtherImportantInformation−Thecompanyended2024withcashandmarketablesecuritiesof135.8 million and an undrawn 500millioncreditfacility[19]−Thecompanyhasrepurchased16 million of its common stock since February 2023, with over 6 million shares remaining under the repurchase authorization [23] Q&A Session Summary Question: Comments on strong cash flows and Eagle's performance - Management acknowledged the strong cash flows and excitement around the performance [26][27] Question: Expectations for startup costs and cost of sales target - Management indicated that startup costs will vary based on the timing of new business additions and expressed confidence in managing costs within the targeted range [30][33] Question: Cash flow performance and bridging to 2025 guidance - Management noted that higher than expected new business adds impacted cash flow, but they expect stronger cash flow in the second half of 2025 [39][40] Question: Credit quality and collection trends - Management reported positive trends in credit quality and a decrease in Days Sales Outstanding (DSO) [54][56] Question: Impact of federal bureaucracy on customer payments - Management stated there were no immediate impacts on payment timeliness and expressed optimism about future collaborative changes [61][64] Question: Revenue movement from Q4 to Q1 and new business contributions - Management clarified that new business added in Q4 would carry over into Q1, with no significant seasonal patterns affecting new business wins [70][75] Question: Expectations around labor and food inflation - Management is monitoring inflation trends and noted that wage growth has stabilized, allowing for the passing of inflation costs through contracts [79][84] Question: Growth contributions from different segments - Management indicated that the primary growth driver for 2025 will be in the healthcare segment, with opportunities in environmental services and education [90][92]