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Mister Car Wash(MCW) - 2024 Q4 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The company reported a record revenue growth of 7% for the full year 2024, with adjusted EBITDA increasing by 12% and adjusted earnings per share growing by 16% [25][36] - In Q4 2024, the company achieved a strong comp store sales growth of 6%, marking the seventh consecutive quarter of comp growth [9][10] - Adjusted EBITDA for Q4 was $78 million, representing a 13% increase, with an EBITDA margin of 31.2% [35][36] Business Line Data and Key Metrics Changes - The subscription business remained resilient, contributing significantly to revenue, with UWC sales accounting for 75% of total wash sales [31][28] - The Titanium membership accounted for 23% of the membership mix, driving a 10% increase in Express revenue per member during Q4 [29][32] Market Data and Key Metrics Changes - The company opened 40 new locations in 2024, surpassing the 500-store milestone, with 13 net new Express car washes opened in Q4 alone [10][29] - The number of UWC members increased by 46,000 year-over-year, reaching over 2.1 million members [31][32] Company Strategy and Development Direction - The company plans to continue expanding its footprint by opening 30 to 35 new stores in key metro areas in 2025 [14][41] - The focus remains on disciplined growth and operational excellence, with an emphasis on enhancing customer experience through innovation and marketing [12][19] Management's Comments on Operating Environment and Future Outlook - Management expressed a cautiously optimistic view for retail trends in the upcoming year, acknowledging the unpredictability of consumer behavior and sensitivity to weather [11][39] - The competitive landscape is expected to rationalize, with the company well-positioned to capitalize on market share opportunities [12][136] Other Important Information - The company anticipates continued headwinds in retail for 2025, projecting comparable store sales growth of 1% to 3% [47][78] - The company plans to take a base membership price increase in select markets where it believes it has earned it through superior customer experience [42][125] Q&A Session Summary Question: What percent of the car wash base are you taking the base pricing up in? - Management indicated that they anticipate taking price increases in markets where they see opportunities, having held the line on pricing for over 15 years [52][53] Question: Can you talk about your pipeline for new store openings? - Management confirmed plans to open 30 to 35 new stores while remaining opportunistic regarding potential M&A opportunities [56][59] Question: Can you help bridge the delta between Q4 comp growth and guidance for next year? - Management noted that Q4 had strong performance driven by favorable weather, while they expect a mid-single-digit decline in retail for 2025 [64][78] Question: What is the outlook for Titanium membership penetration? - Management acknowledged a slight decrease in Titanium penetration but remains optimistic about long-term growth opportunities [70][72] Question: How do you view the impact of competition and consumer behavior on retail sales? - Management indicated that both inflation and competition have impacted retail sales, with competition being a more significant factor [87][88] Question: What is the company's appetite for additional leverage in M&A? - Management expressed willingness to take on additional leverage for strategic acquisitions, provided there is a clear path to deleveraging [94][95] Question: How do you expect to manage expenses amid labor cost pressures? - Management expressed confidence in expense control and highlighted ongoing initiatives to optimize costs [130][132]