Financial Data and Key Indicators Changes - In 2021, the company's revenue reached 9.25 billion RMB, representing a growth of 57.2% compared to 2020 [15][16] - The net profit, after deducting listing expenses, was 1.87 billion RMB, with a growth rate of 60.6% [16][17] - The overall gross margin decreased slightly from 42.1% in 2020 to 40.7% in 2021, primarily due to changes in revenue structure [27][28] Business Line Data and Key Indicators Changes - Property management services grew by 67.2%, while life services saw a significant increase of 116% [15][16] - The independent third-party property management area increased to 28.7%, a year-on-year growth of 312% [4][21] - Life services accounted for 27.4% of total revenue, up from 19.9% in 2020 [16][22] Market Data and Key Indicators Changes - The company achieved a 50% market share in the Southwest region and 35% in the East China region, with over 80% of projects located in first-tier and new first-tier cities [5][6] - The growth rate in the East China region exceeded 80% [5][6] Company Strategy and Development Direction - The company aims to enhance service capabilities, improve cost management, and leverage technology to boost operational efficiency [11][12] - Future strategies include focusing on high-paying customers, expanding service offerings, and maintaining a strong emphasis on community service [12][13] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving a revenue and profit growth of approximately 30% to 40% in 2022, driven by continued expansion in property management and life services [20][21] - The company is optimistic about the supportive policies for the service industry and aims to enhance its market competitiveness [11][12] Other Important Information - The company plans to maintain a dividend payout ratio of 35% and aims to reward shareholders while ensuring sustainable growth [29][30] - The cash reserves are robust, with 1.1 billion RMB available for future investments and acquisitions [18][30] Q&A Session Summary Question: What are the revenue and profit growth targets for 2022? - The company anticipates a revenue and profit growth of approximately 30% to 40% in 2022, with property management and life services as key drivers [20] Question: How does the company view the sustainability of revenue contributions from the parent company? - The company has reduced its reliance on the parent company, with third-party contributions exceeding those from the parent for the first time [21][22] Question: What are the main reasons for the rapid growth in the life services segment? - Growth is attributed to an increase in customer scale and the introduction of diverse services that meet community needs [23][24] Question: What is the company's approach to maintaining its gross margin? - The company expects gross margins to remain in the range of 38% to 40% in the short term, with a focus on cost management and efficiency improvements [27][28] Question: What are the company's plans for future investments? - The company will pursue both market expansion and strategic acquisitions, focusing on complementary businesses in property management and life services [30][31]
新希望服务(03658) - 2021 Q4 - 业绩电话会