Financial Data and Key Metrics Changes - Total gross bookings reached 2.9 billion, reflecting an 8% growth compared to last year, supported by higher revenue margins and increased advertising revenue [11][12] - EBITDA for Q1 was 2.7 billion, although year-over-year decline was noted due to timing changes within working capital [16] Business Line Data and Key Metrics Changes - The hotel business saw a significant growth of 12%, while Vrbo continued to experience softness, impacting overall performance [11][12] - B2B business grew by 25%, contributing positively to the overall gross bookings despite challenges in the B2C segment [12][18] - Direct sales and marketing expenses increased by 11% year-over-year, primarily due to commissions paid to B2B partners [12] Market Data and Key Metrics Changes - North America remains the slowest growing geography, but the gap is closing as the market normalizes post-pandemic [7][8] - The company anticipates mid to high single-digit top-line growth for the full year, reflecting a cautious outlook based on current trends [9][18] Company Strategy and Development Direction - The company is focusing on optimizing its consumer business by driving traffic, increasing conversion rates, and expanding margins through efficient marketing [22][24] - Investments will continue in Vrbo and international growth markets to reignite growth trajectories [9][10] - The leadership transition aims to sharpen the long-term strategy for the consumer business while leveraging strengths in B2B and advertising [21][25] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about improving product performance and the potential for future growth despite current challenges [10][18] - The company is committed to long-term transformation and believes that investments made will eventually yield positive results [20][24] - Management acknowledged the slower-than-expected recovery in Vrbo and indicated a need for continued investment to regain momentum [9][30] Other Important Information - The company ended the quarter with strong liquidity of 780 million year-to-date, reflecting confidence in the stock's long-term performance [17] Q&A Session Summary Question: How does the company view Vrbo in the competitive landscape? - Management emphasized a strong core business for Vrbo, focusing on whole home rentals and improving product offerings to regain market share [28][30] Question: Is the cautious outlook for the full year due to Vrbo specifically? - Management clarified that while Vrbo has faced challenges, there are positive trends in the non-Vrbo B2C business, indicating overall share gains in the hotel segment [34][35] Question: What led to the decision to pivot towards pricing investments? - The company identified opportunities for better returns through pricing adjustments rather than increased marketing spend, aiming to drive customer acquisition more efficiently [38][39] Question: What is the current status of the One Key loyalty program? - The One Key program has seen a 40% year-on-year increase in new memberships, with positive cross-shopping results indicating its effectiveness [52] Question: How does the company plan to address the performance of Hotels.com? - Management acknowledged the brand's struggles post-migration but expressed optimism about future growth as international markets are revisited [47][48] Question: What are the expectations for B2B growth in the long term? - While specific projections were not provided, management remains optimistic about the B2B segment's potential due to its diverse partnerships and market opportunities [76]
Expedia Group(EXPE) - 2024 Q1 - Earnings Call Transcript