Financial Data and Key Metrics - Total sales for Q3 2023 were 1.7billion,up80.65, with adjusted EBIT of 90millionandadjustednetincomeof67 million [102] - Gross margin was 36.5%, down 10 bps YoY due to pressure from new and expanded warehouses in California and Texas [122] - SG&A increased by 41millionYoY,drivenbynewstoreopenings,wageincreases,andlaborinvestmentsintheStoreSamplingprogram[122]−E−commercesalesgrew160.42 and 0.46[125]−Thecompanyplanstoopenapproximately35newstoresin2024,withastrongpipelineofapprovedsitesandexecutedleases[103][146]OtherImportantInformation−Thecompanyisdevelopingaloyaltyprogram,withapilotexpectedtolaunchinsummer2024,aimedatincreasingcustomerengagementandpersonalization[106][172]−Sproutshasinvestednearly400 million in team members since 2019, resulting in improved retention and enhanced store experiences [106] - The company is closing its Georgia distribution center and optimizing its Florida DC network to improve scale and freshness [26] Q&A Session Summary Question: How is the competitive environment in produce, and are competitors discounting irrationally? - The company has not seen any irrational discounting in the produce category, and the market remains stable [131] Question: What is the outlook for gross margins in Q4 and 2024? - Gross margins are expected to be flattish in Q4, with some pressure from distribution center expansions, but the company is confident in managing margins around flat levels in 2024 [18][21] Question: How is the company managing wage pressures and SG&A growth? - Wage pressures are expected to continue, but the company is focused on finding efficiencies to offset these costs [1][45] Question: What is the impact of the DoorDash and Instacart partnerships on digital growth? - The partnerships have added value in understanding customer behavior and driving e-commerce growth, which now represents 12% of total sales [9][60] Question: What is the company's strategy for new store productivity and growth? - New stores are performing in line with proformas, and the company is confident in its ability to deliver shareholder value through its store growth strategy [19][35] Question: How is the company addressing inflation and unit trends? - Inflation is stabilizing, and unit trends are improving, particularly in produce, dairy, and frozen categories [75][147] Question: What is the company's approach to market share and margin prioritization? - The company focuses on growing share of wallet with its target customers rather than competing on price or promotions [39][80]