Core Viewpoint - Rebecca Losli, President of Illinois American Water, has been named to the Scott Air Force Base's 2027 Class of Honorary Commanders, which includes 20 community leaders from the St. Louis metropolitan area [1] Group 1: Company Involvement - Illinois American Water has partnered with Scott Air Force Base on various community initiatives, aiming to strengthen relationships and collaboration to serve the community better [1] - The American Water Military Services Group provides safe, clean, and reliable water services to approximately 670,000 military community members across 18 military installations, including Scott Air Force Base [1] Group 2: Honorary Commander Program - The Honorary Commander program offers a two-year orientation to the missions, programs, and assets of Scott Air Force Base, enhancing community leaders' understanding of military operations [1] - Each Honorary Commander is paired with a military counterpart to foster direct engagement and rapport with base units [1] Group 3: Company Overview - American Water is the largest regulated water and wastewater utility company in the U.S., serving over 14 million people across 14 states and 18 military installations [1] - Illinois American Water, a subsidiary of American Water, is the largest regulated water utility in Illinois, providing services to approximately 1.3 million people [1]

Core Viewpoint - New Jersey American Water will temporarily switch its water treatment process from chloramine to free chlorine as part of its annual maintenance program, affecting customers in Monmouth and Ocean Counties [1][2]. Group 1: Treatment Process Change - The temporary treatment change will begin the week of February 16, 2026, and will last until mid-April 2026 [2]. - Customers may notice a slight taste and smell of chlorine during this period, which is expected and temporary [2]. - The company advises customers to use uncovered glass containers to dissipate chlorine faster if desired [2]. Group 2: Monitoring and Compliance - Throughout the maintenance period, New Jersey American Water will monitor water quality to ensure it meets or exceeds federal and state drinking water standards [3]. - The treatment change applies to a wide range of communities, including Aberdeen, Asbury Park City, and Long Branch City, among others [3][4]. Group 3: Company Background - New Jersey American Water is the largest regulated water utility in the state, serving approximately 2.9 million people with safe and reliable water and wastewater services [5].

Core Viewpoint - The American Water Charitable Foundation has launched the 2026 Water and Environment Grant Program to support projects focused on clean water, conservation, environmental education, climate variability, and water-based recreation [1][4]. Grant Program Details - The Water and Environment grant is part of the Keep Communities Flowing Grant Program, which emphasizes three pillars: Water, People, and Communities [3]. - In 2025, the Foundation awarded $1.7 million to 80 organizations across 12 states, benefiting communities served by American Water [3]. - Eligible organizations can apply for grants in states including California, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maryland, Missouri, New Jersey, Pennsylvania, Tennessee, Virginia, and West Virginia, as well as military service locations [4]. Foundation Background - The American Water Charitable Foundation, established by American Water, has invested over $25 million since 2012 in grants and matching gifts to support eligible organizations in American Water-served communities [8]. - The Foundation is funded by American Water shareholders and does not affect customer rates [8]. Company Overview - American Water is the largest regulated water and wastewater utility company in the U.S., providing services to over 14 million people across 14 states and 18 military installations [6]. - The company has a history dating back to 1886 and employs 6,700 professionals to ensure safe, clean, reliable, and affordable drinking water and wastewater services [6].

Core Message - Iowa American Water addresses customer inquiries regarding cloudy or milky tap water, clarifying that it is caused by tiny air bubbles and poses no health risk [1] Group 1: Water Quality Explanation - Cloudy or milky water is a result of dissolved air (oxygen) and is similar to bubbles in carbonated beverages when pressure is released [1] - The company ensures that its water meets or exceeds all regulations set by the Iowa Department of Natural Resources and the U.S. Environmental Protection Agency [1] - There are no specific regulations for dissolved oxygen in water as it does not present a health risk [1] Group 2: Seasonal Factors - The phenomenon of cloudy water is more common in winter when water temperatures are colder, allowing more air to be absorbed [1] - The temperature of the Mississippi River, the source of supply for Iowa American Water, can drop to 32.5 degrees during winter [1] - Cold water retains dissolved oxygen until it enters the plumbing system, where it warms up and releases the excess air, causing cloudiness when the faucet is turned on [1] Group 3: Customer Guidance - Customers can observe the clearing of cloudy water by holding it up to a light, where bubbles will rise and clear the water within a few minutes [1] - If the water does not clear within a few minutes, customers are advised to contact Iowa American Water for assistance [1] Group 4: Company Overview - American Water is the largest regulated water and wastewater utility company in the U.S., serving over 14 million people across 14 states and 18 military installations [1] - Iowa American Water, a subsidiary of American Water, is the largest regulated water utility in Iowa, providing services to approximately 227,000 people [1]

Core Viewpoint - Indiana American Water has launched Indiana's first drinking water treatment system specifically designed to remove PFAS, marking a significant investment in public health and water quality improvement [1]. Investment and Infrastructure - The PFAS treatment system represents a nearly $6 million investment and became operational last month [1]. - This project builds on a previous $16 million investment in a water treatment plant in 2022 [1]. - The system includes a granular activated carbon (GAC) system and supports necessary infrastructure such as pumps, piping, electrical systems, and controls [1]. Community Impact - The Charlestown facility serves approximately 3,000 customers, equating to about 8,000 residents and businesses [1]. - Local officials, including the Mayor of Charlestown, emphasized the importance of high-quality drinking water for community health and growth [1]. Regulatory Compliance and Future Plans - Indiana American Water is committed to expanding PFAS treatment capabilities across other service areas, with plans for upgrades in Terre Haute, Johnson County, and other communities as funding becomes available [1]. - The company aims to ensure compliance with evolving water quality regulations and safeguard public health for future generations [1]. Company Background - American Water is the largest regulated water and wastewater utility company in the U.S., serving over 14 million people across 14 states [1]. - Indiana American Water, a subsidiary of American Water, is the largest regulated water utility in Indiana, providing services to approximately 1.5 million people [1].

Core Insights - Iowa American Water has appointed Ben Keith as the new Director of Business Development and Government Affairs, effective January 20, 2026, focusing on legislative priorities and public policy changes [1][2] - Ben Keith brings extensive experience from MidAmerican Energy Company, where he served as Vice President of Electric Transmission since 2009, with a background in operational excellence and stakeholder engagement [2] - Iowa American Water is a subsidiary of American Water, the largest regulated water utility in Iowa, serving approximately 227,000 people [6] Company Overview - American Water is the largest regulated water and wastewater utility company in the U.S., providing services to over 14 million people across 14 states and 18 military installations [4] - The company has a history dating back to 1886 and employs 6,700 professionals to ensure reliable and affordable water services [4] - Iowa American Water is dedicated to providing safe and clean water services, reinforcing its position as a key player in the state's utility sector [6]

Core Insights - Pennsylvania American Water is advising customers to take precautions to protect their pipes from freezing during sub-zero temperatures, emphasizing the importance of preparation and regular checks to avoid costly repairs and ensure safety [1][2]. Group 1: Customer Preparation Tips - Customers should locate their main water shut-off valve and test it to ensure it functions properly, as this is crucial during emergencies [4]. - It is recommended to check and drain sprinkler or irrigation systems to prevent freezing [4]. - To eliminate cold air sources near water lines, customers should insulate areas prone to freezing and fix drafty windows and doors [4]. - Exposed pipes should be wrapped with insulation or heat tape, and cabinet doors should be opened to allow warmer air to circulate [4]. - Allowing a small trickle of water to run through pipes can help prevent freezing, as the cost of water is typically lower than repair costs [4]. Group 2: Thawing Frozen Pipes - If pipes freeze, customers should shut off the main water valve before attempting to thaw them [4]. - Thawing should be done by warming the air around the pipe using a hair dryer or space heater, avoiding open flames [4]. - After thawing, water should be turned back on slowly, and pipes should be checked for cracks or leaks [4]. Group 3: Company Overview - American Water is the largest regulated water and wastewater utility company in the U.S., serving over 14 million people across 14 states and 18 military installations [5]. - Pennsylvania American Water, a subsidiary of American Water, is the largest regulated water utility in Pennsylvania, providing services to approximately 2.4 million people with a dedicated workforce of 1,200 employees [7].

Core Viewpoint - New Jersey American Water will temporarily switch its water treatment process from chloramine to free chlorine as part of its annual maintenance program, affecting several counties in New Jersey [1][2]. Group 1: Treatment Process Change - The temporary treatment process will commence the week of February 9, 2026, and will last until the end of April 2026 [2]. - Customers may experience a slight taste and smell of chlorine during this period, which is a normal occurrence [2]. - The company advises customers to use uncovered glass containers to dissipate chlorine faster if they wish to reduce the taste [2]. Group 2: Monitoring and Compliance - Throughout the maintenance period, New Jersey American Water will monitor water quality to ensure it meets or exceeds federal and state drinking water standards [3]. - The treatment change will affect customers in various communities across Essex, Hunterdon, Mercer, Middlesex, Morris, Somerset, and Union counties [3]. Group 3: Company Overview - New Jersey American Water is the largest regulated water utility in the state, serving approximately 2.9 million people with safe, clean, reliable, and affordable water and wastewater services [4].

Core Viewpoint - Illinois American Water has filed a request for new rates to support approximately $577 million in investments for water and wastewater systems from January 2026 through December 2027, aiming to enhance water quality and reliability for over 1.3 million residents in Illinois [1][2]. Investment Plans - The proposed investments will include the replacement of 42 miles of aging water and wastewater pipelines, upgrades to storage tanks, wells, pumping stations, hydrants, meters, and wastewater plants, as well as ongoing replacement of lead service lines and improvements to treatment facilities to meet regulatory requirements, including addressing emerging contaminants like PFAS [2]. Rate Changes - If approved, the typical residential water customer using 3,500 gallons of water would see an increase of approximately $14 per month, while typical customers served by sanitary wastewater systems would see an increase of approximately $28 per month [3]. Affordability Measures - The proposal includes a modified allowance rate for residential water users, offering a discount rate for the first 2,000 gallons of water to alleviate financial pressures on low consumption customers [4]. - The company also provides assistance programs for income-eligible customers, including the H2O Help to Others program, budget billing options, and flexible payment plans [5]. Regulatory Process - The rate request initiates an 11-month review process by the Illinois Commerce Commission (ICC), which includes opportunities for customer involvement through written comments and public input hearings [7]. - All rate changes require ICC approval, and if approved, the new rates would take effect in January 2027 [7]. Company Overview - Illinois American Water, a subsidiary of American Water, is the largest regulated water utility in Illinois, serving approximately 1.3 million people with a dedicated workforce of over 600 employees [10][11].

Core Insights - The American Water Charitable Foundation awarded a total of $5.7 million to various organizations across the U.S. in its 2025 Community Impact Report [1] - The foundation's Keep Communities Flowing Grant Program distributed $4.7 million to over 350 eligible non-profit organizations, while nearly $1 million was provided through Employee Matching Gift and Rewards Programs, engaging over 4,700 employees and benefiting 2,600 public charities [2][3] Company Overview - American Water is the largest regulated water and wastewater utility company in the U.S., serving over 14 million people across 14 states and 18 military installations [4] - The company has a history dating back to 1886 and focuses on providing safe, clean, reliable, and affordable drinking water and wastewater services [4] Philanthropic Efforts - Since its establishment in 2012, the American Water Charitable Foundation has invested over $25 million in grants and matching gifts to support eligible organizations in communities served by American Water [3][7] - The foundation emphasizes three pillars of giving: Water, People, and Communities, and is funded by American Water shareholders without impacting customer rates [7] Community Impact Examples - The Shirley Heinze Land Trust received support for a community development initiative aimed at enhancing walkability and safety in the City of Gary, Indiana [5] - The Commission on Economic Opportunity in Pennsylvania expressed gratitude for funding that ensures reliable access to nutritious food for families [5] - North Scott High School in Iowa received a grant to enhance its STEM programs, particularly for its robotics team [5]