Ericsson (ERIC) , in collaboration with Qualcomm Incorporated (QCOM) , recently completed an interoperability device test on a frequency band dedicated to 5G railway communications in Europe. This breakthrough underscores the significance of ecosystem support and highlights the continuous progress toward the advancement of the Future Railway Mobile Communication System (FRMCS), an international wireless communications standard for 5G-based railway communication and applications. As the Global System for Mob ...

HOLMDEL, N.J., March 4, 2025 /PRNewswire/ -- Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ:ERIC), today announced an expanded collaboration with SAP to help bring agentic AI-driven experiences to enterprises worldwide. By combining Vonage's cutting-edge communications and network Application Programming Interfaces (APIs), SAP Business Technology Platform (SAP BTP) and SAP Business AI, the collaboration aims to create ...

STOCKHOLM, Feb. 27, 2025 /PRNewswire/ -- Aduna, a landmark venture between some of the world's leading telecom operators and Ericsson (NASDAQ: ERIC), has announced a strategic partnership with Canada's EnStream LP, marking a comprehensive Canadian expansion of its network API ecosystem.The collaboration will enable seamless access to telecom network APIs from Bell, Rogers, and TELUS - Canada's three leading nationwide operators - empowering developers and enterprises worldwide to build and scale next-genera ...

Core Points - Ericsson has published its Annual Report 2024, which is available in both Swedish and English for download on its website [1][3] - The report includes the Financial report, Corporate Governance report, Remuneration report, and Sustainability and Corporate Responsibility report for 2024 [3] - Printed copies of the Annual Report 2024 can be ordered through a specific form on Ericsson's investor relations page [1][3] Company Overview - Ericsson has been a pioneer in communication technology for nearly 150 years, providing mobile communication and connectivity solutions for service providers and enterprises [4] - The company aims to create a digital world of tomorrow in collaboration with its customers and partners [4] - Ericsson's networks facilitate connectivity for billions of people daily [4]

Group 1 - Vonage has been awarded Gold in both the 5G Networks and 5G Innovation of the Year categories at the Merit Awards for Telecom 2025, highlighting its significant contributions to 5G technology [1][4] - The company operates globally in over 200 countries and territories, leveraging Ericsson's telecommunications ecosystem to enhance business communications and customer experiences [2][6] - Vonage's network APIs facilitate advanced applications by providing enhanced connectivity, location services, security features, and flexibility for businesses in a digital-first environment [2][7] Group 2 - The Vonage Network Registry is a pioneering developer registration service that streamlines access to network APIs and standardizes approval processes for Communication Service Providers [3] - The collaboration between Vonage and Ericsson focuses on delivering scalable, AI-enhanced solutions that address real-world challenges for customers [4] - Vonage's offerings include Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS), which transform communication and operational methods for businesses [7][8]

Per Narvinger, currently Head of Business Area Cloud Software and Services, is appointed Executive Vice President and new Head of Business Area Networks as of March 15, 2025 Jenny Lindqvist, currently Head of Market Area Europe & Latin America, is appointed new Head of Business Area Cloud Software and Services as of March 15, 2025 Creation of two new Market Areas - Market Area Americas headed by Yossi Cohen and Market Area Europe, Middle East and Africa, headed by Patrick Johansson Fredrik Jejdling, curren ...

Core Insights - Bharti Airtel and Ericsson have strengthened their partnership to deploy Ericsson's 5G Core network solutions, enhancing Airtel's service offerings for millions of customers in India [1][2][3] - The collaboration aims to transition Airtel to a full-scale 5G Standalone network, enabling high-end 5G capabilities [2][3] - Ericsson's dual-mode 5G core will facilitate monetization through network slicing and API exposure, creating new business models for Airtel [3] Company Developments - Randeep Sekhon, CTO of Bharti Airtel, emphasized that the deployment of Ericsson's 5G Core solutions is crucial for Airtel's long-term 5G strategy, enhancing network capacity and service innovation [3] - Andres Vicente from Ericsson highlighted the significance of this deployment in making Airtel's network 5G Standalone ready and future-proof [3][4] - The agreement includes the introduction of Ericsson's Signaling Controller and 5G Standalone-enabled Charging and Policy solutions, which will enhance Airtel's monetization efforts [3] Historical Context - Ericsson has been a connectivity partner for Bharti Airtel for over 25 years, covering all generations of mobile communications, including the first 5G contract awarded to Airtel in India [4]

Core Insights - The Global Customer Engagement Report 2025 highlights the growing demand for AI-powered customer interactions and the importance of enhancing customer experience (CX) through technology [1][2][3] AI in Customer Experience - The report indicates a continued increase in comfort with AI interactions, emphasizing the need for businesses to automate and personalize customer experiences [3][7] - AI is seen as a key component in improving communication across various channels, allowing for more meaningful customer interactions [3][4] Global Preferences for AI Communication - In the APAC region, preferences for AI-enabled communication include non-SMS messaging apps (31%), phone calls via messaging apps (30%), and live chat via mobile apps (25%) [4] - U.S. consumers show a preference for traditional methods like SMS and mobile calls, but there is moderate interest in AI-enabled channels such as non-SMS messaging apps (26%) and push notifications (23%) [5] - EMEA markets maintain strong preferences for traditional communication methods, with emerging interest in AI-enabled channels like non-SMS messaging apps (28%) and phone calls via messaging apps (22%) [6] Customer Challenges and AI Solutions - Common customer frustrations include long wait times (65%) and the need to contact customer service multiple times (65%), which AI solutions can help alleviate [8][9] - The report notes that 75% of customers are likely to switch providers after a bad experience, highlighting the importance of effective customer engagement [9][10] Survey Methodology - The Global Customer Engagement survey included over 7,000 participants across 17 markets, conducted in September 2024, focusing on communication preferences and the value of excellent customer service [11]

Core Insights - Telstra partners with Ericsson to launch a high-performing, programmable 5G network in the Asia-Pacific region, marking a significant advancement in telecommunications capabilities [1][2][3] Network Upgrade and Capabilities - The four-year agreement involves upgrading Telstra's radio access network (RAN) with Ericsson's Open RAN-ready hardware and 5G Advanced software, incorporating AI and automation for enhanced network management [2][11] - The new network aims to double 5G capacity, improve service consistency, enhance coverage, and increase uplink and downlink speeds while reducing energy consumption [9][10] Innovation and Application Development - Telstra's programmable network will facilitate innovative application development and allow for tailored connectivity solutions, moving away from a one-size-fits-all model [3][8] - The partnership will enable the delivery of API-based services, driving monetization opportunities within the telecom industry through the global venture Aduna, co-founded by Ericsson and Telstra [4][13] Industry Impact and Future Prospects - The deployment of 5G Standalone solutions is expected to support next-generation use cases and foster developer innovation, contributing to the realization of Industry 4.0 in Australia [5][6] - The collaboration is positioned to enhance Australia's competitiveness on the global stage by empowering developers and industries to leverage advanced connectivity [8][12]

Core Insights - Ericsson is enhancing its product portfolio to meet the growing demands of high-performing programmable networks in the telecom industry, introducing new radios, antennas, and open fronthaul solutions ahead of Mobile World Congress 2025 [1][2] Product Portfolio Enhancement - The company will offer 130 radio products supporting open and programmable networks in 2025, which will constitute over two-thirds of its deliveries for the year, ensuring CSPs have the necessary tools for network evolution [2][9] - Key products include the AIR 3266, a wide-band TDD Massive MIMO radio with 400W output power, which improves spectral efficiency and uplink performance while reducing energy consumption by up to 30% and embodied carbon footprint by up to 50% [3][4] RAN Connect Solutions - RAN Connect is introduced as a set of transformative open fronthaul solutions that enhance scalability and efficiency, allowing CSPs to aggregate radio traffic and maximize RAN Compute capabilities [5][6] - Notable RAN Connect products include RAN Connect 6381 with 600Gbps capacity, RAN Connect 6682 with up to 1.2 terabits per second throughput, and RAN Connect 6681, an indoor option optimized for various configurations [6] Sustainability and Efficiency - The new product line emphasizes sustainability, with designs that leverage energy-efficient technologies, recyclable materials, and passive cooling to meet Net Zero targets [7] - Innovations are expected to reduce energy consumption by up to 30% and lower operational costs while cutting embodied carbon footprint by up to 50% [9][10] Industry Impact - With 5G projected to handle 80% of total mobile data traffic by 2030, Ericsson's advancements aim to balance performance, total cost of ownership, and sustainability, positioning the company as a leader in next-generation RAN evolution [7][11] - Industry experts highlight that Ericsson's innovations in silicon and open, programmable network architecture significantly enhance efficiency and flexibility, crucial for meeting evolving demands [11]