（来源：中国航空报） 白云帆 在2026年全球民用航空产业的发展版图中，客户服务早已不是飞机销售的"配套附属品"，而是一套贯穿飞机全生命周期的综合性支持体系——从设计研 发、生产制造、售前服务、交付运营，到维护维修、升级改装乃至拆解回收，全流程守护航空公司运营的安全与高效，是保障飞机安全运行的核心基石， 更是民机产业价值链中极具竞争力的核心环节。波音、空客、巴航工业等全球头部民机制造商，历经深耕探索，形成了各具特色的客户服务发展路径，持 续挖掘客服在降本提效、价值增值中的核心作用，为全球民机行业树立了差异化服务的实践标杆。 竞争重心换档：客服从"售后配角"跃升为战略核心 波音：全链条整合，打造服务增长新引擎 波音客服的核心创新，是以"整合生态+技术赋能"打破传统服务边界，通过组织架构革新、数字化预判、供应链重构与定制化培训四大突破，构建起兼具 首创性与场景适配性的服务体系，将自身技术能力深度转化为航司运营价值，让全链条整合实现效率倍增。 2017年，波音率先将客服升级为独立核心业务板块，成立波音全球服务集团（BGS），整合维修工程、航材供应链、飞行培训、数字化解决方案等跨领域 能力。针对复杂地形等特殊运营场景 ...

此外，巴西航空工业公司近日宣布推出新款Praetor公务机。 据悉，巴航工业将对2018年发布的Praetor 500和600进行升级，推出新款机型Praetor 500E和600E。巴航 工业表示，升级后的飞机将配备全新的客舱管理系统、增强的娱乐和照明系统以及重新设计的座椅。此 外，由于对餐厨的改造，飞机的存储和处置空间也将有所增加。（建勋） 这份谅解备忘录由2家公司负责人在巴西总统卢拉和印度商业部长皮尤什·戈亚尔的见证下签署。巴航工 业表示，未来20年印度至少需要500架80~146座级飞机，以满足印度二、三线城市之间支线飞机的市场 需求。 去年，巴航工业共交付34架E175。该公司表示，与阿达尼集团的工业合作将致力于建立"E175生态系 统"，双方正推动备忘录"全方位进展"，涵盖供应链、售后市场及培训领域。 （来源：中国航空报） 本报讯 近日，巴航工业已与印度阿达尼防务与航空航天公司达成谅解备忘录，内容涉及可能在印度建 立E175支线喷气式飞机的总装线。 ...

Skip to main content Exclusive news, data and analytics for financial market professionalsLearn more aboutRefinitiv Trump tariff pivot could benefit Brazil's Embraer, US airlines and aerospace industry February 24, 202610:03 AM UTCUpdated ago By Allison Lampert, David Shepardson and Gabriel Araujo Sign up here. Commercial aircraft, engines and aerospace parts are set to be exempt from the temporary 10% global import duty being introduced under Section 122 of the Trade Act of 1974, according to an annex to U ...

Core Insights - The upcoming Q4 2025 financial report of Embraer (EMBJ) is anticipated to reveal whether the company has met its performance targets, with a total of 244 aircraft deliveries for the year, representing an 18.4% year-over-year increase [1] Group 1 - Embraer's subsidiary, Eve, has successfully completed the first flight of its full-scale electric vertical takeoff and landing (eVTOL) prototype in December 2025 [1] - Eve plans to conduct hundreds of tests in 2026 to support its certification goal for 2027, with nearly 3,000 aircraft orders already in the pipeline [1]

Core Viewpoint - Embraer is set to release its Q4 2025 financial report, which will reveal whether the company has met its performance targets based on the delivery of 244 aircraft for the year, representing an 18.4% year-over-year increase [1]. Performance Overview - The company is expected to publish its Q4 2025 financial report soon [2]. Business Progress - In Q4 2025, the company delivered 91 aircraft, a significant increase from 62 aircraft in Q3. Among these, 155 were business jets, with the Phenom 300 model leading for 13 consecutive years. As of Q3 2025, the company's order backlog reached a record high of $31.3 billion, with growth across all business segments [3]. Subsidiary Development - The subsidiary Eve completed the first flight of its full-scale electric vertical takeoff and landing aircraft prototype in December 2025, with plans for hundreds of tests in 2026 to support a certification goal in 2027. The project has received nearly 3,000 letters of intent for orders [4].

Core Viewpoint - Gautam Adani's Adani Defence & Aerospace has partnered with Embraer to establish a facility in India for assembling commercial jets, aiming to capitalize on the growing travel market in India [2][3]. Group 1: Partnership Details - The collaboration will involve building an aircraft assembly plant, along with developing a supply chain, after-sales service, and pilot training systems [2]. - Financial details and the specific location of the factory have not been disclosed [2]. Group 2: Market Potential - Embraer estimates that India will require at least 500 small commercial jets with a seating capacity between 80 and 146 over the next 20 years [2]. - The International Air Transport Association (IATA) reports that India's air passenger traffic has nearly doubled since the pandemic low of 63 million in 2020, projected to reach 174 million by 2024 [2]. - India is currently the third-largest aviation market globally, following the United States and China [2]. Group 3: Company Background - Embraer is expanding its operations in India, currently having 11 active aircraft models and nearly 50 units in operation [3]. - Arjan Meijer, CEO of Embraer's commercial aviation division, emphasized the importance of India as a key market and the synergy between Embraer's aerospace expertise and Adani's industrial strength [3]. - Gautam Adani's net worth is approximately $56.5 billion, making him the second richest person in India, with a diverse business portfolio including airports, cement manufacturing, edible oils, energy, logistics, media, mining, ports, power, and real estate [3].

Core Insights - Uzbekistan has confirmed its order for the C-390 "Millennium" military transport aircraft from Embraer, becoming the first Central Asian country to operate this platform [1][3] - The C-390 will primarily be used by the Uzbekistan Air Force for military transport and humanitarian missions, enhancing its capabilities in long-distance and complex terrain operations [1][3] Group 1 - The C-390 is part of a broader effort to modernize Uzbekistan's airlift capabilities and logistics assets [3] - The aircraft can carry a payload of up to 26 tons and operate from short, temporary, or unpaved runways, providing flexibility for military and civilian support missions [3][4] - The C-390 is designed to meet modern operational requirements, including high cruise speed and greater range, suitable for rapid deployment concepts [4] Group 2 - Uzbekistan's decision adds to the list of countries that have selected the C-390, which includes Brazil, Portugal, Hungary, South Korea, the Netherlands, Austria, the Czech Republic, Sweden, Slovakia, Lithuania, and Uzbekistan itself [4] - The introduction of the C-390 in Central Asia represents a step towards diversifying military aviation partnerships and modernizing airlift capabilities [4] - The geographical features of Uzbekistan, including deserts, mountains, and remote areas, provide additional value for flexible air transport assets [4]

Core Insights - Embraer S.A. (EMBJ) stock has increased by 20.9% since the last report, outperforming the S&P 500, which remained relatively flat [1] Company Performance - The recent performance of Embraer S.A. brings the total price return to a notable level, indicating strong market interest and potential growth in the aerospace sector [1] Analyst Background - The analysis is conducted by an experienced aerospace, defense, and airline analyst with a background in aerospace engineering, focusing on identifying investment opportunities within the industry [1]

Core Insights - Brazilian planemaker Embraer's firm order backlog reached a record $31.6 billion at the end of the fourth quarter, marking a 20% increase from the previous year [1] Company Summary - Embraer's firm order backlog is at an all-time high of $31.6 billion [1] - The backlog has increased by 20% compared to the same period last year [1]

Core Viewpoint - Adani Group and Embraer SA have formed a partnership to create a regional transport aircraft venture in India, focusing on manufacturing and assembly [1] Group 1: Partnership Details - The collaboration aims to enhance local manufacturing capabilities in India for regional transport aircraft [1] - The venture will involve increased local assembly and production efforts, aligning with India's push for self-reliance in defense and aerospace sectors [1] Group 2: Strategic Implications - This partnership is expected to strengthen the aerospace industry in India, potentially leading to job creation and technological advancements [1] - The initiative reflects a growing trend of international collaborations in the aerospace sector, particularly in emerging markets like India [1]