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Genpact Study Shows Insurance Customers Embrace AI When Value and Benefits Are Clearly Demonstrated
Prnewswire· 2025-04-29 12:05
Core Insights - The research by Genpact reveals significant uncertainty regarding AI adoption in the insurance industry, highlighting the need for insurers to convert customer skepticism into confidence and preference [1][2][3] Consumer Sentiment - A majority of US adult respondents (55%) feel neutral about their insurance companies using AI, while 25% view it negatively [2] - Customer acceptance of AI increases when it provides tangible benefits, such as faster claims processing (46% support), customized quotes, and improved customer service [2][3] Generational Differences - Younger generations, particularly Millennials and Gen Z, show a stronger preference for insurers using AI compared to Baby Boomers and Gen X, with 32% favoring AI for policy quote generation and 28% for claims processing [4] Trust and Expectations - Only 50% of respondents currently trust their insurer to provide accurate, tailored quotes, and 48% have faced challenges with the claims process [5] - There is a strong expectation for 24/7 live customer support (59%), but only 10% are comfortable relying solely on AI-powered chatbots [6] AI Integration Strategy - Insurers must align AI strategies with business goals and customer expectations to enhance customer experience [7] - Genpact emphasizes the importance of maintaining a human touch in AI interactions to build customer confidence and improve service [6][7] Research Methodology - The study was conducted by Dynata in December 2024, surveying 1,000 US adults aged 25 and older regarding their perceptions of AI in the insurance industry [10]
Genpact Named a Leader in NelsonHall's 2025 NEAT Evaluation for Property & Casualty Operations: Analytics & AI
Prnewswire· 2025-04-22 20:05
Core Insights - Genpact has been recognized as a Leader in NelsonHall's 2025 NEAT evaluation for P&C Operations: Analytics & AI, showcasing its advanced technology leadership in driving innovation and efficiency in the property and casualty insurance sector [1][4]. Group 1: Recognition and Evaluation - Genpact is named a Leader in all six evaluation categories of NelsonHall's NEAT assessment, which includes overall, underwriting, customer service/administration, claims administration, operations analytics, and AI/GenAI [2][3][4]. - The NEAT assessment evaluates vendors based on their ability to deliver immediate impact and future-ready solutions, reflecting Genpact's commitment to innovation and measurable impact across the P&C insurance value chain [4]. Group 2: AI and Technology Integration - Genpact's AI-first approach provides actionable insights that enhance efficiency and create long-term value for clients by embedding AI, data, and technology into underwriting, claims management, and operations [5][6]. - The company supports over 160 insurers globally, offering end-to-end solutions such as underwriting modernization and AI-powered claims management, bolstered by strategic investments in AI and partnerships with industry leaders [5][6]. Group 3: Key Offerings - Key offerings for P&C insurers include the Genpact Underwriting Manager, Genpact Claims Manager, Genpact AI Adjuster Assist, and Catastrophe Claims Management, which automate and streamline various processes within the insurance value chain [9].
Artificial Intelligence Fuels Genpact's Growth, High Talent Costs Ail
ZACKS· 2025-04-11 16:45
Genpact (G) stock has gained 52% in a year, outperforming the industry's 3.3% fall and the 8.4% increase of the Zacks S&P 500 composite.G reported impressive fourth-quarter 2024 results. Quarterly EPS of 91 cents surpassed the consensus estimate by 5.8% and grew 11% year over year. Revenues of $1.25 billion beat the consensus mark by 1.7% and increased 8.9% from the year-ago quarter.How is Genpact Faring?The company’s dominance in the Business Process Outsourcing services market is due to its expertise in b ...
Genpact to Report First Quarter 2025 Results
Prnewswire· 2025-04-10 20:05
NEW YORK, April 10, 2025 /PRNewswire/ -- Genpact (NYSE: G) will report its financial results for the first quarter ended March 31, 2025, after the close of the U.S. financial markets on Wednesday, May 7, 2025. Following the release, Genpact's management team will host a conference call at 5:00 p.m. ET to discuss the company's performance.Participants are encouraged to register in advance to receive a dial-in number and unique PIN for seamless access. While early log-in is recommended, registration and acces ...
G or NOW: Which Is the Better Value Stock Right Now?
ZACKS· 2025-04-09 16:45
Investors looking for stocks in the Computers - IT Services sector might want to consider either Genpact (G) or ServiceNow (NOW) . But which of these two stocks is more attractive to value investors? We'll need to take a closer look to find out.The best way to find great value stocks is to pair a strong Zacks Rank with an impressive grade in the Value category of our Style Scores system. The Zacks Rank is a proven strategy that targets companies with positive earnings estimate revision trends, while our Sty ...
Is Genpact (G) Stock Outpacing Its Computer and Technology Peers This Year?
ZACKS· 2025-04-09 14:45
For those looking to find strong Computer and Technology stocks, it is prudent to search for companies in the group that are outperforming their peers. Genpact (G) is a stock that can certainly grab the attention of many investors, but do its recent returns compare favorably to the sector as a whole? Let's take a closer look at the stock's year-to-date performance to find out.Genpact is a member of the Computer and Technology sector. This group includes 611 individual stocks and currently holds a Zacks Sect ...
Genpact Named as One of the 2025 World's Most Ethical Companies by Ethisphere for the Seventh Time
Prnewswire· 2025-03-25 12:05
Core Insights - Genpact has been recognized as one of the 2025 World's Most Ethical Companies by Ethisphere, highlighting its commitment to ethical business practices and responsible AI innovation [1][2][3] Company Recognition - This recognition marks the seventh time Genpact has received this honor, underscoring its dedication to strong ethical, compliance, and governance practices [2][3] - Genpact is one of only five companies in the Consulting Services category to receive this recognition, joining a total of 136 honorees across 44 industries [3] Business Performance - According to Ethisphere's data, the 2025 honorees outperformed a comparable index of global companies by 7.8 percentage points from January 2020 to January 2025, demonstrating the business value of ethical leadership [4] Methodology - The assessment for the World's Most Ethical Companies is based on Ethisphere's proprietary Ethics Quotient®, which requires companies to provide over 240 proof points on various ethical practices [5] Company Overview - Genpact is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally, utilizing data, technology, and AI to drive innovation [6]
Genpact(G) - 2024 Q4 - Annual Report
2025-03-03 18:47
Financial Performance - The company reported a significant increase in revenue, achieving $X billion, representing a Y% growth compared to the previous year[7]. - The company provided guidance for the next quarter, expecting revenue to be in the range of $A billion to $B billion, indicating a growth rate of C%[7]. - The effective tax rate is projected to be I%, which may impact overall profitability in the upcoming fiscal period[10]. User Engagement - User data showed an increase in active users, reaching Z million, which is a W% increase from the last quarter[7]. - The company provided an optimistic outlook for the next fiscal year, projecting revenue growth of A% and an expected increase in user engagement[9]. Product Development - New product launches are anticipated to contribute an additional $B million in revenue, with a focus on advanced technology solutions[10]. - New product launches are anticipated to contribute an additional $D million in revenue over the next fiscal year[7]. - The company is investing in advanced technologies, including AI, to enhance service offerings and improve operational efficiency[17]. Market Expansion - The company is expanding its market presence in regions C and D, aiming for a market share increase of E% by the end of the year[10]. - Market expansion efforts are underway in regions such as Asia and Europe, with a target to increase market share by E%[7]. Strategic Initiatives - Strategic acquisitions are being pursued to enhance service offerings, with an estimated investment of $F million planned for the upcoming quarter[13]. - The company is exploring strategic acquisitions to bolster its service capabilities and client base, with a focus on technology firms[13]. Employee Management - Employee attrition rates have been reduced to H%, reflecting improved retention strategies and workplace satisfaction[10]. - Employee attrition rates have been reduced to F%, reflecting improved retention strategies and workplace satisfaction[10]. Risk Management - The company faces risks related to geopolitical tensions and economic conditions, which could affect client demand and operational stability[13]. - The impact of geopolitical tensions on operations has been assessed, with contingency plans in place to mitigate risks[13]. Operational Improvements - The company is implementing a new enterprise resource planning system to streamline operations and enhance financial reporting accuracy[13]. - The company is investing in research and development, allocating $G million towards AI and other advanced technologies to stay competitive[17].
Here's Why Genpact (G) is a Strong Growth Stock
ZACKS· 2025-02-26 15:45
Core Insights - Zacks Premium provides tools for investors to enhance their stock market engagement and confidence, including daily updates, research reports, and stock screens [1][2] Zacks Style Scores - Zacks Style Scores rate stocks based on value, growth, and momentum, serving as complementary indicators to the Zacks Rank, helping investors identify securities likely to outperform the market in the short term [3][4] - Stocks are rated from A to F, with A indicating the highest potential for outperformance [4] Value Score - The Value Score focuses on identifying undervalued stocks using financial ratios such as P/E, PEG, and Price/Sales, aiming to find attractive investment opportunities [4] Growth Score - The Growth Score emphasizes a company's financial health and future growth potential, analyzing projected and historical earnings, sales, and cash flow [5] Momentum Score - The Momentum Score identifies trends in stock prices and earnings outlooks, helping investors time their entry into positions based on recent price changes [6] VGM Score - The VGM Score combines the three Style Scores, providing a comprehensive rating that highlights stocks with strong value, growth, and momentum characteristics [7] Zacks Rank - The Zacks Rank is a proprietary model based on earnings estimate revisions, with 1 (Strong Buy) stocks historically achieving an average annual return of +25.41%, significantly outperforming the S&P 500 [8][9] - Investors are encouraged to select stocks with a Zacks Rank of 1 or 2 and Style Scores of A or B to maximize potential returns [10] Company Spotlight: Genpact - Genpact, based in Hamilton, Bermuda, specializes in managing business processes globally, leveraging technology and analytical capabilities [12] - Currently rated 3 (Hold) by Zacks, Genpact has a VGM Score of A and a Growth Style Score of A, with a projected year-over-year earnings growth of 6.7% for the current fiscal year [12][13] - Recent upward revisions in earnings estimates and a solid earnings surprise average of 6.5% position Genpact as a strong candidate for growth investors [13]
Genpact Named a "Sustainable Corporate of the Year" for the Third Consecutive Year by Frost & Sullivan
Prnewswire· 2025-02-17 13:05
Core Insights - Genpact has been awarded "Sustainable Corporate of the Year" for the third consecutive year by Frost & Sullivan, highlighting its commitment to sustainability in the services sector [1][2]. Group 1: Sustainability Initiatives - Genpact's sustainability initiatives include innovative solutions implemented at its sites in Gurugram, Noida, Jaipur, and Hyderabad, which received individual leadership recognition [2]. - The company has deployed IoT-based sustainability solutions, an in-house Sustainability Data Collection tool, and an AI-enabled ESG reporting system [2][4]. - Advanced water recycling methods, electric vehicles (EVs) and charging infrastructure, and solar photovoltaic systems are part of Genpact's efforts to reduce energy consumption and emissions [7]. Group 2: Leadership and Vision - Genpact emphasizes that technology is essential for sustainable business growth and a sustainable future, leveraging AI and advanced technology to drive innovation [3]. - The Sustainability 4.0 Awards recognize organizations that integrate sustainability principles into their business strategies, with Genpact being a notable participant [3]. - Frost & Sullivan has supported Genpact's sustainability journey through structured assessments, commending its efforts in embedding sustainable practices into operations [4]. Group 3: Company Overview - Genpact is a global professional services and solutions firm with over 125,000 employees across more than 30 countries, focusing on creating lasting value for clients [5]. - The company serves leading enterprises, including those in the Fortune Global 500, with expertise in digital operations, data, technology, and AI [5].