Company Highlights Scaling Human Expertise Through AI-Driven, Outcome-Focused Enterprise SolutionsBANGKOK, Feb. 10, 2026 (GLOBE NEWSWIRE) -- Helport AI Limited (NASDAQ: HPAI) (“Helport AI” or the “Company”), a global technology company providing intelligent customer communication software and services enabled by artificial intelligence (“AI”) to enterprise clients, today announced the conclusion of its annual global strategy conference held in Thailand. During the meeting, the Company reaffirmed its long-te ...

Core Insights - Helport AI Limited has launched HyprX, a digital twin software platform that replicates human expertise for enterprise sales, training, and customer engagement [1][2] - HyprX aims to address the gap between the scarcity of expert human resources and the rising demand for personalized professional services [2] Platform Capabilities - HyprX captures expert knowledge patterns and problem-solving approaches to deliver applications across various industries [3] - The platform allows for rapid deployment, enabling businesses to launch a fully trained digital expert in days at a fraction of the cost of hiring additional staff [4] - It supports complex scenario handling, guiding users through diagnostic, advisory, and transactional conversations with contextual awareness [4] - Built-in compliance features ensure operations within industry-specific regulatory boundaries [4] Market Strategy - Helport AI's initial focus is on prioritized verticals including e-commerce, insurance, and education, with early access available to select enterprise partners and small to medium enterprises [3] - The pricing model is subscription-based, scaled by the number of digital twins, interaction volume, and level of customization [3] Applications Across Industries - HyprX is designed to emulate high-performing sales professionals, support lead generation, and handle complex product inquiries [4] - It provides realistic training simulations in compliance, sales, and leadership development [4] - The platform offers preliminary consultations in sectors like law, healthcare, and finance, transitioning to human experts when necessary [4] - It also powers interactive virtual hosts and educational avatars, embedding into physical products and connected devices [4] Company Overview - Helport AI is a global technology company that provides intelligent customer communication software and services, with its flagship product AI Assist acting as a co-pilot for customer contact teams [6] - The company operates AI Delivery and Operations Centers across Southeast Asia and the Americas to enhance professional performance through AI [6]

Core Insights - Helport AI Limited has successfully completed the 2025 AI Entrepreneurship Competition in collaboration with the University of Massachusetts Lowell, aimed at enhancing students' exposure to real-world AI applications and reinforcing the company's commitment to developing future AI talent [3][4]. Company Initiatives - The competition provided students with hands-on experience in designing and deploying enterprise-grade AI solutions, focusing on business modeling, entrepreneurial leadership, and technology commercialization [4][5]. - Students received technical training and product guidance from Helport AI, transforming their business concepts into functional prototypes, which were showcased to a panel of experts [5][6]. Strategic Goals - Helport AI aims to cultivate a next-generation AI ecosystem through university partnerships, enhancing its technical offerings and fostering talent to sustain its innovation pipeline [9][12]. - Future actions include expanding partnerships with academic institutions across U.S. campuses and launching additional AI product competitions at other colleges [10][13].

Core Viewpoint - The opening of Helport AI's Thailand office marks a strategic expansion of its multilingual AI service delivery network, focusing on enhancing Thai-language operations to better serve the Southeast Asian market [2][4][5]. Company Expansion - Helport AI Limited has officially launched its office in Bangkok, Thailand, which will serve as the primary hub for Thai-language AI operations [2][3]. - This expansion aims to strengthen the company's regional presence and enhance its ability to deliver localized AI solutions to diverse markets [2][4]. Service Offerings - The Thailand office will focus on servicing existing customers' Thailand-based debt collection accounts, utilizing Helport AI's AI Assistant software and locally trained knowledge bases [3][4]. - The AI Assistant software is designed to provide real-time call guidance, workflow automation, and compliance tools tailored to the Thai regulatory environment [3][4][6]. Market Potential - Thailand is identified as a rapidly growing financial services market, and the company anticipates that its Thai-language capabilities will support clients in compliant and scalable customer contact operations [5][6]. - The expansion is expected to enhance Helport AI's ability to deliver performance-driven AI solutions across multiple languages, including English, Spanish, Thai, and Chinese [4][5]. Strategic Network - Helport AI's operational footprint now includes AI Delivery and Operations Centers in California, Manila, Mexico City, and Bangkok, facilitating a global multilingual AI service network [7][8]. - The company combines intelligent automation with skilled human agents to help clients scale operations quickly while ensuring compliance [5][6].

Core Insights - Helport AI Limited reported a revenue increase of 17.9% for the fiscal year ended June 30, 2025, reaching $34.9 million, driven by strong enterprise adoption of AI solutions [5][13] - The company experienced a significant growth in average monthly subscribed seats, which rose by 41.49% to 40,935 from 28,932 in the previous fiscal year [5] - Despite revenue growth, net income decreased by 74.8% to $1.9 million due to increased investments in international expansion and R&D [5][26] Financial Performance - Revenue for the fiscal year ended June 30, 2025, was $34.9 million, up from $29.6 million in the previous year, marking a growth of approximately $5.28 million [13] - Gross profit increased to $19.1 million, a 3.0% rise from $18.6 million, but gross profit margin decreased from 62.81% to 54.87% due to higher amortization costs and outsourcing fees [19] - Operating cash flow was $9.1 million, which is intended to support business expansion and strategic initiatives [5] Operational Highlights - The company added 15 new enterprise customers in its U.S. mortgage business, utilizing the AI+BPO model for outbound sales calls [5] - A new partnership with Best Life & Co. aims to enhance mortgage operations through Helport AI's AI-powered sales platform [5] - The launch of "HyperX," a digital agent platform, allows for one-click deployment of AI agents trained on proprietary data [5] Technology and Product Development - Helport AI launched the "HelportGo" mobile application, designed to enhance productivity for professionals by providing AI-driven call assistance [6][12] - The company introduced updated AI-powered software tailored for the consumer financing, mortgage, and insurance industries, showcasing its ability to deliver domain-specific solutions [12] - Investments in R&D increased to $6.32 million, focusing on product development and technology service consulting [22][23] Market Expansion and Partnerships - The company opened new offices in Mexico, Bolivia, Indonesia, and Thailand to meet demand from current customers [10] - Partnerships in North America and Southeast Asia have grown significantly, with notable success in the mortgage sector through automation and AI-enabled support teams [11] - Helport AI's strategy includes further expansion in high-growth markets, particularly in North America and Southeast Asia, to drive revenue growth [12]

Revenue and Customer Base - The company generated substantial revenue from customers located in the PRC, accounting for nearly all revenue for the fiscal years ended June 30, 2025 and 2024[30]. - For the fiscal year ended June 30, 2025, three significant customers accounted for 27.5%, 25.8%, and 16.2% of total sales, indicating a reliance on a few major clients[55]. - Revenue from AI services under AI Assist contributed 99.4% of total revenue for the fiscal year ended June 30, 2025, compared to 100% in the previous year[135]. - The AI Assist product generated 100% of the company's revenue for the fiscal years ended June 30, 2024, and June 30, 2025, with AI services contributing 99.70% of revenue in the fiscal year ended June 30, 2023[177]. - The top three customers for the fiscal year ended June 30, 2025, contributed approximately 69.5% of total revenue, with Baojiang at 27.5%, Pengbosheng at 25.8%, and Blue Legend at 16.2%[191]. - The company had 28 customers in the fiscal year ended June 30, 2025, compared to nine in 2024 and five in 2023[191]. Regulatory and Legal Environment - Recent regulatory changes in China, including the Cybersecurity Review Measures, may impact the company's operations and require compliance with new data security laws[29]. - The company has not received any notices requiring cybersecurity reviews as of the report date, but future regulations may impose operational challenges[30]. - The legal environment in the PRC presents uncertainties that could limit the company's legal protections and operational stability[34]. - The evolving regulatory landscape for data privacy and security may increase compliance costs and affect business practices[69]. - Cybersecurity threats, including potential data breaches, could lead to significant financial, legal, or reputational losses for the company[75]. - Failure to comply with privacy policies or regulations could result in governmental investigations, fines, and damage to the company's reputation[71]. Financial Performance - For the fiscal year ended June 30, 2025, Helport AI reported revenue of $34.9 million, a 18.3% increase from $29.5 million in the previous fiscal year[135]. - Net income for the fiscal year ended June 30, 2025, was $1.9 million, a decrease from $7.37 million in the fiscal year ended June 30, 2024[135]. - The company relies on dividends from its Singapore subsidiary for cash requirements, which may impact its financial flexibility[97]. - Economic conditions, including inflation and potential recession, may adversely affect the company's revenue and profitability, particularly impacting demand for its AI Assist product[91][92]. - The company has been moderately impacted by the COVID-19 pandemic, with a reduction in billable contact center seats affecting revenue[93]. Operational Challenges and Growth - The company faces challenges in recruiting, training, and retaining skilled personnel, which is critical for its growth and operational efficiency[78]. - The company must effectively manage its growth and execute strategies to avoid adverse impacts on its business and financial results[79]. - Future acquisitions may pose risks related to integration and resource diversion, potentially affecting the company's financial performance[89][90]. - The company has experienced substantial growth and expects continued expansion in operations, particularly in the PRC, U.S., and Southeast Asia[77]. Research and Development - The company has two pending patent applications in Singapore and is investing significantly in research and development to keep pace with technological advances in AI products[42]. - R&D costs for the fiscal years 2023, 2024, and 2025 were US$375,410, US$4,303,490, and US$6,316,962, accounting for 18.3%, 48.6%, and 38.6% of total operating costs respectively[209]. - The company’s R&D efforts in fiscal year 2025 focused on enhancing the fine-tuning capabilities of large AI models for diverse applications[183]. - The R&D team consists of 58 members, with 36 focused on AI operations and 22 on product development, resulting in two patents currently under application review in Singapore[206]. Technology and Product Development - The company has designed effective systems to integrate AI Assist software into contact centers, enhancing its competitive position[42]. - The AI Assist software features four primary functions, including real-time speech guidance and compliance monitoring, aimed at enhancing customer engagement efficiency[131]. - The company has developed over 100 sets of dialog libraries and training tools tailored to various industry scenarios, enhancing its competitive advantage[139]. - The flagship software, AI Assist, serves enterprise clients across industries such as banking and insurance, enhancing operational efficiency[222]. Partnerships and Supplier Relationships - The company relies on third-party agents for payment processing, which introduces credit risks and potential disruptions in cash flow[39]. - The company’s reliance on Youfei Shuke as a key developer partner exposes it to risks if the partner fails to cooperate or experiences operational disruptions[43]. - The company has maintained a long-term partnership with Youfei Shuke, which has been the sole supplier for AI operation services since fiscal year 2024[186]. - The company is actively seeking to diversify its supplier base to mitigate risks associated with reliance on Youfei Shuke[59]. Market Expansion and Strategy - The company plans to expand its presence in the North American and Southeast Asian markets, focusing on sectors such as insurance sales, real estate brokerage, and mortgage lending[149][150]. - The Southeast Asia office, opened in January 2025, has driven growth primarily in the consumer financing sector, establishing a "Global Center of Excellence for AI Training and Operations"[150]. - The company aims to partner with BPO contact centers globally to enhance sales revenue and operational efficiency, targeting BPO operators with significant outbound telesales operations[152][153]. - The company has initiated online promotional campaigns for its AI software and AI+BPO solutions in 2025, utilizing search engine optimization and strategic advertising to increase product exposure[155]. Internal Controls and Governance - Helport AI has not identified any material weaknesses in its internal control over financial reporting for the fiscal year ended June 30, 2025[100]. - Helport AI's reporting obligations may place a significant strain on its management and operational resources[101]. - Helport AI's board of directors has discretion over future dividend declarations, which depend on various factors including financial condition and cash requirements[104]. - Helport AI's independent registered public accounting firm must attest to the effectiveness of its internal controls once it ceases to be an "emerging growth company"[101].

Core Insights - Helport AI has established a new office in Mexico City, marking a significant step in its international expansion and multilingual AI service delivery [1][2] - The Mexico City office will serve as the regional headquarters for Latin America, focusing on Spanish-language operations and connecting teams across Southeast Asia and the Americas [2][4] - The company’s hybrid AI + BPO business model has shown promising performance, with over 200 billable AI-assisted agents currently supporting enterprise programs [4][5] Group 1: Strategic Expansion - The Mexico City office is a central hub for Helport AI's Spanish-language operations, enhancing its global multilingual AI delivery network [2][6] - This new hub aims to establish a multilingual AI delivery and labeling network, allowing efficient deployment of AI productivity tools across various languages and cultures [6][8] - The office will support the development of AI use cases and industry-specific applications tailored for Spanish-speaking markets [8] Group 2: Business Model and Performance - Helport AI employs a performance-based collaboration model, where clients pay based on achieved business outcomes, aligning incentives with client success [5] - The company has experienced multi-sector growth since launching its Manila-based 'Global Center of Excellence' for AI operations in January 2025 [4][6] - The Mexico City office is expected to build on the success of the Manila operations, extending AI-powered delivery capabilities across the Americas [4][6] Group 3: Leadership and Vision - CEO Guanghai Li emphasized that the opening of the Mexico City office is a key milestone in Helport AI's global strategy, enhancing its operational footprint [7] - The company aims to empower enterprises to work more effectively by integrating advanced AI technologies into their operations [10]

Core Insights - Helport AI has established a new office in Mexico City, marking a significant step in its international expansion and multilingual AI service delivery [1][2] Group 1: Strategic Expansion - The Mexico City office will serve as the regional headquarters for Latin America, focusing on Spanish-language operations and connecting teams across Southeast Asia and the Americas [2][4] - This new hub is expected to enhance Helport AI's global multilingual AI delivery network, supporting various languages including Spanish, English, Bahasa, and Thai [2][6] Group 2: Business Model and Performance - Helport AI employs a hybrid AI + BPO business model, which has shown promising results since the launch of its Manila-based 'Global Center of Excellence' in January 2025, achieving multi-sector growth [4][5] - The company utilizes a performance-based collaboration model, where clients pay based on achieved business outcomes, aligning incentives with client success [5] Group 3: Operational Focus - Key functions of the Mexico City hub will include developing AI use cases for Spanish-speaking markets, localizing AI knowledge bases, and establishing operational teams for business expansion in Latin America and North America [7][8] - The global structure aims to deliver intelligent AI + BPO solutions across diverse languages and cultures, enhancing efficiency for enterprises [6][8] Group 4: Leadership Perspective - The CEO of Helport AI emphasized that the opening of the Mexico City office is a crucial milestone in the company's global strategy, aiming to bridge advanced AI technologies with real-world business outcomes [9]

Core Insights - Helport AI has successfully expanded its partnership with Atome, a leading Buy Now, Pay Later platform in Southeast Asia, achieving top performance in Atome's regional performance charts [1][2] - The partnership, initiated on May 19, 2025, has led to the onboarding of 78 trained AI-enabled agents, resulting in significant improvements in performance metrics [2][3] - Ongoing discussions between Helport AI and Atome aim to explore further program expansions in response to the growing adoption of BNPL services in Southeast Asia [3] Company Overview - Helport AI is a global technology company specializing in intelligent customer communication software and services, with its flagship product, AI Assist, designed to enhance the capabilities of customer contact teams [4] - The company focuses on leveraging AI technology to train and scale high-performing, compliant voice-based BPO teams tailored to the needs of fintech clients [3] Industry Context - Atome is recognized as one of Southeast Asia's leading BNPL platforms, providing consumers with flexible, interest-free payment options and aiming to improve financial access [5] - The partnership between Helport AI and Atome exemplifies the integration of AI technology in the BPO sector, enhancing operational efficiency and customer engagement [2][3]

Core Insights - Helport AI has formed a strategic partnership with Best Life & Co. to enhance mortgage operations through AI technology [1][2] - The collaboration aims to improve loan officer productivity by integrating AI-powered sales platforms and remote agents [2][3] Company Overview - Helport AI Limited (NASDAQ: HPAI) specializes in intelligent customer communication software and services for enterprise clients [1][4] - The company's flagship product, AI Assist, provides real-time guidance and tools to enhance sales and customer engagement [4] Partnership Details - The partnership with Best Life & Co. is designed to transform the mortgage value chain by leveraging automation and intelligence [2] - Since the rollout began in July, pre-approved loan applications have doubled, leading to an increase in high-quality leads for Best Life's loan officers [2] Operational Improvements - The integration of AI-assisted remote agents is expected to address challenges such as ramp time, inconsistent lead follow-up, and agent turnover [3] - The partnership anticipates efficiencies from automated lead qualification and real-time coaching for sales representatives, aimed at boosting customer engagement and close rates [3] Market Position - Best Life & Co. is recognized as Michigan's top-selling eXp Realty team, focusing on high-conversion real estate and mortgage transactions [5] - The broker/owner of Best Life emphasizes that AI is a competitive necessity for modernizing the mortgage customer journey [4]