Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended July 31, 2020 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 1-06089 H&R Block, Inc. (Exact name of registrant as specified in its charter) (State or other jurisdiction of (I.R ...

FISCAL 2021 FIRST QUARTER EARNINGS CALL SEPTEMBER 1, 2020 Safe Harbor Statement Forward-Looking Statements This presentation contains forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "commits," "seeks," "estimates," "projects," "forecasts," "targets," "wou ...

H&R Block, Inc. (NYSE:HRB) Q1 2021 Earnings Conference Call September 1, 2020 4:30 PM ET Company Participants Colby Brown - Vice President, Finance and Investor Relations Jeff Jones - President and CEO Tony Bowen - CFO Conference Call Participants Kartik Mehta - Northcoast Research Jeff Goldstein - Morgan Stanley Hamzah Mazari - Jefferies Scott Schneeberger - Oppenheimer Michael Millman - Millman Research George Tong - Goldman Sachs Henry Chien - BMO Capital Markets Operator Ladies and gentlemen, thank you ...

H&R ICK. BLO FISCAL 2020 EARNINGS CALL JUNE 16, 2020 Safe Harbor Statement Forward-Looking Statements This presentation contains forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "commits," "seeks," "estimates," "projects," "forecasts," "targets," "would," ...

Financial Data and Key Metrics Changes - The company reported revenues of $2.6 billion for fiscal 2020, a decline of 14.7% from the previous year, primarily due to lower tax return volumes resulting from the federal tax filing deadline extension [35][33] - Total operating expenses increased by 3.4%, driven entirely by the impairment of Wave goodwill and Wave's operating expenses [35][36] - A non-cash goodwill impairment of $106 million was recorded at Wave due to the pandemic's impact on small businesses [36][39] - The company ended the fiscal year with $2.7 billion in cash, including a full $2 billion drawn on its line of credit [41][42] Business Line Data and Key Metrics Changes - The DIY e-files were estimated to be down approximately 4%, while Assisted e-files were down 15% through June 5 [22][21] - The company maintained relatively flat shares in the DIY segment, while experiencing share gains in Assisted through the end of April, which moderated in the extended filing season [23][21] Market Data and Key Metrics Changes - Industry return volume was reported down 6% due to the filing extension and stimulus package, with the IRS indicating a significant number of returns completed by those who typically do not file [21][22] - The company observed a shift from Assisted to DIY of just shy of 300 basis points, indicating changing consumer behavior during the pandemic [83][81] Company Strategy and Development Direction - The company is focused on digitally enabling every aspect of its business to meet client needs, which has become increasingly important during the pandemic [15][10] - The company is evaluating and reprioritizing its strategic imperatives while examining its expense structure to identify areas for savings [31][41] - The introduction of Wave Money, a business bank account designed to simplify bookkeeping for small business owners, reflects the company's commitment to innovation [29][28] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the unprecedented challenges posed by the pandemic and emphasized the importance of agility and innovation in responding to these challenges [10][11] - The sentiment in Washington suggests that there will not be another extension of the tax deadline, which could impact client behavior [108][107] - Management expressed confidence in the long-term viability and future growth of Wave despite short-term impacts [28][102] Other Important Information - The company has declared a dividend of $0.26 per share, maintaining its commitment to dividend payments since going public in 1962 [45][90] - The company has entered into a non-binding letter of intent with MetaBank to provide financial products, which is expected to result in improved economics [52][122] Q&A Session Summary Question: What attributes to the moderation of Assisted share gains in the extended tax season? - Management attributed the moderation to the unusual operating model and the scrutiny of following local orders, which disrupted client expectations [56][57] Question: Are there longer-term opportunities beyond the initial COVID period? - Management indicated that the pandemic has highlighted the strength of their digital capabilities, which may lead to a reevaluation of their physical footprint in the future [59][60] Question: What are the expectations regarding IRS filing and stimulus returns? - Management believes that most of the stimulus return wave is behind them and does not expect a second round of stimulus payments [66][67] Question: What are the expectations for industry growth in the Assisted and DIY channels? - Management expects overall industry growth to remain around 1%, with a slight shift from Assisted to DIY anticipated to moderate as the season progresses [78][85] Question: How does the company view the competitive landscape in the Assisted category? - Management noted that independent competitors may have more flexibility in their operations, which could impact their ability to serve clients compared to the company's adherence to local orders [120][119]

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ☑ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended April 30, 2020 ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 Commission file number 1-06089 H&R Block, Inc. (Exact name of registrant as specified in its charter) (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) Missouri ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended January 31, 2020 (816) 854-3000 (Registrant's telephone number, including area code) For the transition period from to Commission file number 1-06089 H&R Block, Inc. OR (Exact name of registrant as specified in its charter) (State or other jurisdiction of (I.R.S. Employer incorpo ...

THIRD QUARTER FISCAL 2020 EARNINGS CALL MARCH 5, 2020 Safe Harbor Statement Forward-Looking Statements This presentation contains forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "commits," "seeks," "estimates," "projects," "forecasts," "targets," "would," ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended October 31, 2019 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 1-06089 H&R Block, Inc. (Exact name of registrant as specified in its charter) | Missouri | | --- | (State or ot ...

Table of Contents For the transition period from to Commission file number 1-06089 H&R Block, Inc. (Exact name of registrant as specified in its charter) | Missouri | | --- | UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended July 31, 2019 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 (State or other ...