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H&R Block(HRB) - 2026 Q2 - Earnings Call Transcript
2026-02-03 22:32
Financial Data and Key Metrics Changes - For Q2 FY2026, the company reported revenue of $199 million, an increase of 11% year-over-year, driven by higher assisted tax preparation volume and net average charge [20][21] - The second-quarter EBITDA loss was $266 million compared to a loss of $261 million in the prior year, with a net loss from continuing operations of $242 million, reflecting a 40 basis point improvement [22][23] - Adjusted loss per share was $1.84, compared to $1.73 last year, indicating a year-over-year increase in loss per share despite an improvement in net loss [22][23] Business Line Data and Key Metrics Changes - The company saw strong demand for tax preparation services in its company-owned offices, leading to improved conversion rates year-over-year [21] - Continued double-digit growth in the Wave segment, particularly in the high-margin subscription product Pro Tier, was noted [21] - The introduction of the Second Look service as a core component of the new client experience is expected to deepen engagement and improve retention [10][11] Market Data and Key Metrics Changes - The company anticipates industry growth of approximately 1% for the tax season, with expectations for assisted services to gain market share from DIY due to increased complexity from tax law changes [20][24] - The effective tax rate for the quarter was 24.3%, compared to 22.4% in the prior year, indicating a slight increase in tax obligations [22] Company Strategy and Development Direction - The company is focused on enhancing client experiences through expert-led, technology-enabled services, aiming to reduce friction and build confidence for clients [5][6] - A multi-year client-centered strategy is being implemented to improve customer centricity and leverage technology for operational efficiency [15][16] - The integration of AI tools is seen as a critical enabler for long-term growth, enhancing both client and tax pro experiences [19] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the upcoming tax season, emphasizing preparedness for changes due to the One Big Beautiful Bill Act [4][32] - The company is committed to disciplined execution of its strategy, focusing on delivering value for shareholders while navigating the complexities of the current tax environment [24][26] Other Important Information - The company returned $508 million to shareholders in the form of dividends and share repurchases in the first half of the fiscal year, with approximately $700 million remaining on its current share repurchase program [23] - The company is integrating Wave into its small business solutions to enhance service offerings and tackle complexity for small business owners [18] Q&A Session Summary Question: Impact of the IRS e-filing opening and government shutdown - Management noted no material impact from the government shutdown and expressed confidence in guiding clients through uncertainties related to tax law changes [30] Question: Trends observed in the early tax season - Management indicated it is too early to provide definitive trends but expressed confidence in the preparations made for the season [31][32] Question: Expectations for refund amounts this year - Management expects some clients may see larger refunds due to changes in standard deductions and new tax provisions, although it is still early to confirm this [40][42] Question: Outlook for assisted share loss - Management explained that challenges in market share growth stem from manual processes and emphasized the importance of leveraging technology to improve client experiences [48][49] Question: Drivers for industry growth expectations - Management reiterated a 1% growth expectation, with potential upside from larger refunds and a shift from DIY to assisted services due to increased complexity [56]
H&R Block(HRB) - 2026 Q2 - Earnings Call Transcript
2026-02-03 22:32
Financial Data and Key Metrics Changes - For Q2 fiscal 2026, the company reported revenue of $199 million, an increase of 11% year-over-year, driven by higher assisted tax preparation volume and increased DIY software sales [20][21] - The second-quarter EBITDA loss was $266 million compared to a loss of $261 million in the prior year, with a net loss from continuing operations of $242 million, reflecting a 40 basis point improvement [22][23] - Adjusted loss per share was $1.84, up from $1.73 last year, indicating a year-over-year increase despite an improved net loss [23] Business Line Data and Key Metrics Changes - The company saw strong demand for tax preparation services, leading to improved conversion rates year-over-year in company-owned offices [21] - Continued double-digit growth in the Wave segment, particularly in the high-margin subscription product Pro Tier, was noted [21] - The introduction of the Second Look service as a core component of the new client experience is expected to deepen engagement and improve retention [10][11] Market Data and Key Metrics Changes - The company anticipates industry growth of approximately 1% for the tax season, with expectations for assisted services to gain market share from DIY due to increased complexity from tax law changes [20][32] - The One Big Beautiful Bill Act is expected to drive clients towards seeking assistance, reinforcing the company's position in the assisted tax preparation market [7][33] Company Strategy and Development Direction - The company is focused on enhancing client experiences through technology-enabled services and expert-led interactions, aiming to reduce friction and build client confidence [5][10] - A multi-year client-centered strategy is being implemented to shift from a seasonal approach to a long-term view, emphasizing continuous testing and learning [16][18] - The integration of AI tools is seen as a critical enabler for improving client experiences and operational efficiency [19][60] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the upcoming tax season, highlighting the preparedness of tax professionals to navigate complexities arising from new tax laws [30][32] - The company is reaffirming its fiscal 2026 outlook, projecting revenue between $3.875 and $3.895 billion and EBITDA between $1.015 and $1.035 billion [24][25] - Management emphasized the importance of disciplined execution and the potential for long-term growth through strategic initiatives [26] Other Important Information - The company returned $508 million to shareholders in the form of dividends and share repurchases in the first half of the fiscal year, with approximately $700 million remaining on the current share repurchase program [23] - The effective tax rate for the quarter was 24.3%, compared to 22.4% in the prior year [22] Q&A Session Summary Question: Impact of the government shutdown on tax filing - Management indicated no material impact from the government shutdown, noting the company's extensive experience in navigating such situations [30] Question: Trends observed in the early tax season - Management stated it is early in the season but expressed confidence in the preparations made and the expected industry growth [31][32] Question: Expectations for refund amounts this year - Management suggested that some clients may see larger refunds due to changes in deductions and tax laws, although it is still early to confirm specific data [40][42] Question: Outlook for assisted share loss - Management explained that while there have been challenges in maintaining market share, they are focused on improving client experiences through technology [48][49] Question: Marketing approach for the season - Management confirmed no significant changes in marketing spend but emphasized a focus on meeting high lifetime value customers and leveraging AI in marketing strategies [58][59]
H&R Block(HRB) - 2026 Q2 - Earnings Call Transcript
2026-02-03 22:30
Financial Data and Key Metrics Changes - For Q2 fiscal 2026, the company reported revenue of $199 million, an increase of 11% year-over-year, driven by higher assisted tax preparation volume and net average charge [19][20] - The second-quarter EBITDA loss was $266 million compared to a loss of $261 million in the prior year, with a net loss from continuing operations of $242 million, reflecting a 40 basis point improvement [22][23] - Adjusted loss per share was $1.84, up from $1.73 last year, indicating a year-over-year increase despite improved net loss [22][23] Business Line Data and Key Metrics Changes - The company saw strong demand for tax preparation services, leading to improved conversion rates year-over-year in company-owned offices [20] - Wave, the small business solution, experienced continued double-digit growth, particularly in its high-margin subscription product Pro Tier [19][21] - The introduction of the "Second Look" service has been transformed into a core component of the new client experience, aimed at improving client retention and engagement [9][10] Market Data and Key Metrics Changes - The company anticipates industry growth of approximately 1% for the tax season, consistent with historical norms, with expectations for assisted services to gain market share from DIY due to increased complexity from tax law changes [24][33] - The effective tax rate for the quarter was 24.3%, compared to 22.4% in the prior year, reflecting changes in tax regulations [22] Company Strategy and Development Direction - The company is focused on enhancing client experiences through technology-enabled services and expert-led interactions, aiming to build trust and deliver meaningful outcomes [4][5] - A multi-year client-centered strategy is being implemented to shift from a seasonal approach to a long-term view, emphasizing continuous testing and learning [14][15] - The integration of AI tools is seen as a critical enabler for improving client experiences and operational efficiency, with a focus on reducing manual processes for tax professionals [18][59] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's preparedness for the tax season, emphasizing the importance of client support amid new tax law complexities [30][32] - The company is optimistic about its ability to adapt and deliver value, with a commitment to disciplined execution of its strategy [26] - The outlook for fiscal 2026 remains reaffirmed, with revenue expected between $3.875 and $3.895 billion and adjusted EPS between $4.85 and $5.00 [24] Other Important Information - Total operating expenses for the quarter were $498 million, a 5% increase year-over-year, primarily due to higher field wages and consulting costs related to strategic initiatives [21][22] - The company returned $508 million to shareholders in the form of dividends and share repurchases in the first half of the fiscal year [23] Q&A Session Summary Question: Impact of the IRS e-filing opening and government shutdown - Management noted no material impact from the government shutdown, emphasizing their preparedness to guide clients through uncertainties [30] Question: Trends observed in the early tax season - Management indicated it is too early to provide definitive trends but expressed confidence in the preparations made for the season [31][32] Question: Expectations for refund amounts this year - Management expects some clients may see larger refunds due to changes in deductions and tax law, although it is still early to confirm [40][42] Question: Outlook for assisted share loss - Management explained that while they have faced challenges in maintaining market share, they are focused on leveraging technology to improve client experiences and reduce manual processes [46][48] Question: Drivers for industry growth expectations - Management reiterated that while they expect 1% industry growth, there could be upside potential due to larger refund sizes and a shift from DIY to assisted services [54][55]
H&R Block(HRB) - 2026 Q2 - Earnings Call Presentation
2026-02-03 21:30
Jessica Hazel Vice President, Investor Relations H&R BLOCK Q2 FY26 FINANCIAL RESULTS CONFERENCE CALL February 3, 2026 Second Quarter FY26 Financial Results Conference Call H&R BLOCK Q2 FY26 FINANCIAL RESULTS CONFERENCE CALL Safe Harbor Statement Forward -Looking Statements This presentation contains forward -looking statements within the meaning of the securities laws . Forward -looking statements can be identified by the fact that they do not relate strictly to historical or current facts . They often incl ...
H&R Block(HRB) - 2026 Q2 - Quarterly Results
2026-02-03 21:06
Exhibit 99.1 News Release For Immediate Release: February 3, 2026 H&R Block Reports Fiscal 2026 Second Quarter Results — Revenue Increased 11% — — Reaffirms Full Year Outlook — KANSAS CITY, Mo. - H&R Block, Inc. (NYSE: HRB) (the "Company") today released financial results for its fiscal 2026 second quarter ended December 31, 2025. 1 "Across the business, we've made tangible improvements this season, whether receiving assistance from a tax professional or filing using our award-winning online tax product," s ...
H&R Block Reports Fiscal 2026 Second Quarter Results
Globenewswire· 2026-02-03 21:05
— Revenue Increased 11% — — Reaffirms Full Year Outlook — KANSAS CITY, Mo., Feb. 03, 2026 (GLOBE NEWSWIRE) -- H&R Block, Inc. (NYSE: HRB) (the "Company") today released financial results1 for its fiscal 2026 second quarter ended December 31, 2025. "Across the business, we've made tangible improvements this season, whether receiving assistance from a tax professional or filing using our award-winning online tax product," said Curtis Campbell, president and chief executive officer. "We are elevating the val ...
H&R Block Enhances Board Expertise with New Appointments
Globenewswire· 2026-01-22 21:51
Core Insights - H&R Block has appointed three new independent directors to its Board: Geralyn Breig, Christian Charnaux, and Stephanie Plaines, who bring extensive expertise in consumer engagement, strategic growth, and financial leadership as the company enters a new phase [1][2][5] Group 1: Board Appointments - The new board members are expected to enhance H&R Block's capabilities to meet evolving client expectations and strengthen board succession planning [2] - Geralyn Breig has a 40-year career in consumer brand leadership, previously serving as President of Revlon North America, and will contribute to enhancing client engagement through product innovations [2][4] - Christian Charnaux, with a background in scaling complex organizations, previously led over $18 billion in acquisitions at Inspire Brands, and will support H&R Block's strategic vision for client delivery platforms [3] - Stephanie Plaines, a former CFO with experience across various sectors, including retail and e-commerce, will leverage her financial expertise to support H&R Block's growth initiatives [4] Group 2: Strategic Focus - The board appointments align with H&R Block's strategy to elevate client experiences and support multi-year strategic initiatives [5] - The company combines digital innovation with human expertise to provide tax preparation services and financial products, aiming to improve client outcomes [5]
Reasons Why Investors Should Hold H&R Block Stock for Now
ZACKS· 2026-01-22 17:40
Core Insights - H&R Block (HRB) has a Growth Score of B, indicating a fair assessment of its growth quality and sustainability [2] - Earnings are projected to increase by 6% in fiscal 2026 and 7.9% in fiscal 2027, while revenues are expected to grow by 3.3% in fiscal 2026 and 2.4% in fiscal 2027 [2][9] Revenue Growth Drivers - Revenue growth is primarily driven by increased volume in U.S. assisted tax preparation, attributed to a rise in net average charge (NAC) and higher company-owned tax return volumes [3] - The DIY software offers comprehensive tax preparation services, empowering clients to manage their taxes independently through various platforms [3] Customer Relationship Enhancement - The Second Look offering reviews clients' past three years' tax returns to identify missed refund opportunities, thereby strengthening customer relationships [4] Technology Integration - H&R Block's commitment to technology advancement fosters customer trust and loyalty, with AI-powered tools enhancing the DIY tax preparation experience [5] Diversification and Client Base Expansion - Additional offerings such as Refund Transfers, credit products, and the Spruc mobile banking platform demonstrate the company's strategy to diversify and expand its client base [6] - The Spruc platform has achieved approximately 476,000 sign-ups and $1.75 billion in customer deposits by the end of fiscal 2025 [6][9]
H&R Block to Release Fiscal 2026 Second Quarter Results on February 3, 2026
Globenewswire· 2026-01-20 21:15
Group 1 - H&R Block, Inc. will report its fiscal 2026 second quarter results on February 3, 2026, after the market close [1] - A conference call for analysts, institutional investors, and shareholders is scheduled for February 3, 2026, at 4:30 p.m. Eastern time to discuss the results and provide a business update [2] - The conference call will be available in a listen-only format via webcast, with a replay accessible for 90 days after the call [3] Group 2 - H&R Block provides global tax preparation services, financial products, and small-business solutions, combining digital innovation with human expertise [4] - The company offers a mobile banking app, Spruce, to help clients manage their finances better [4] - H&R Block supports small-business owners through services like bookkeeping, payroll, advisory, and payment processing via Block Advisors and Wave [4]
H&R Block Tax Pro Review Free for New Clients with Purchase of DIY Products
Globenewswire· 2026-01-09 12:00
Core Insights - H&R Block is offering Tax Pro Review services at no additional cost for new clients using its paid DIY online tax products until February 15, 2026, enhancing support for digital-first filers [1][4] - The introduction of the One Big Beautiful Bill Act and other 2025 tax code changes increases complexity, positioning H&R Block to provide expert guidance throughout the filing process [2] Company Offerings - Tax Pro Review allows DIY filers to independently complete their tax returns online and then have them reviewed by H&R Block tax professionals, ensuring accuracy and identifying optimization opportunities before filing [3] - The digital ecosystem of H&R Block combines digital efficiency with professional confidence, catering to consumers who value both convenience and expert validation [4] Competitive Advantage - H&R Block leverages its 70-year legacy of tax expertise and a nationwide network of professionals to redefine the value proposition of DIY tax filing, targeting digital-first consumers [4] - The company aims to ensure clients receive every credit and deduction they deserve through the Tax Pro Review service, which is available free of charge for a limited time [4]