Revenue Performance - Total revenues for the three months ended September 30, 2024, were 31,519,000,anincreaseof5.229,962,000 for the same period in 2023[73]. - Total revenues for the three months ended September 30, 2024, were 31.5million,anincreaseofapproximately1.6 million, or 5%, compared to 30.0millionforthesameperiodin2023[99].−TotalrevenuesfortheninemonthsendedSeptember30,2024,were88.2 million, an increase of approximately 7.0million,or981.2 million for the same period in 2023[110]. Healthcare Revenue - Healthcare revenues, which include eligibility-based and claims-based services, totaled 30,287,000forthethreemonthsendedSeptember30,2024,upfrom28,490,000 in the same period of 2023, reflecting a growth of 6.3%[73]. - Healthcare revenues reached 30.3millionforthethreemonthsendedSeptember30,2024,representinganincreaseof1.8 million, or 6%, compared to the same period in 2023[100]. - Healthcare revenues for the nine months ended September 30, 2024, were 84.0million,anincreaseof8.7 million, or 12%, compared to the same period in 2023[111]. Claims-Based Services - Claims-based services revenue increased to 14,217,000forthethreemonthsendedSeptember30,2024,comparedto10,325,000 for the same period in 2023, representing a significant growth of 37.5%[73]. - Revenues from eligibility-based services decreased by 2.1million,or1216.1 million for the three months ended September 30, 2024, while claims-based services increased by 38% to 14.2million[100].OperatingExpensesandLosses−NetlossforthethreemonthsendedSeptember30,2024,was2.4 million, an increase of approximately 1.8million,or3110.6 million for the same period in 2023[107]. - Net loss for the nine months ended September 30, 2024, was 9.4million,representinganincreaseinnetlossofapproximately0.6 million, or 7%, compared to 8.8millionforthesameperiodin2023[119].−Salariesandbenefitsexpenseincreasedby6.6 million, or 10%, to 73.7millionfortheninemonthsendedSeptember30,2024,insupportofhealthcareservicesgrowth[113].−NetlossfortheninemonthsendedSeptember30,2024,was(9,397) thousand, compared to (8,774)thousandforthesameperiodin2023,indicatingadeteriorationof7.13.4 million for the nine months ended September 30, 2024, down from 5.7millioninthesameperiodof2023[133].−Cashusedininvestingactivitiesincreasedto5.7 million for the nine months ended September 30, 2024, compared to 3.0millioninthesameperiodof2023,primarilyduetocapitalexpendituresforsoftwareandtechnologyassets[134].−AsofSeptember30,2024,thecompanyhad7.8 million in cash and cash equivalents, an increase from 7.3millionasofDecember31,2023[129].CreditandFinancing−ThecompanyenteredintoanewcreditagreementonOctober27,2023,witha25 million revolving loan commitment, of which $8.0 million was outstanding as of September 30, 2024[130]. - The annual interest rate under the credit agreement was 8.0% as of September 30, 2024[137]. - As of September 30, 2024, the company was in compliance with all covenants under the credit agreement[143]. Strategic Outlook - The company anticipates that healthcare revenues will drive the majority of overall revenue growth moving forward[82]. - The company’s growth strategy includes expanding in existing markets and considering strategic alliances or acquisitions to enhance service offerings[76]. - The company’s revenue model is primarily success-based, earning fees based on the amount of funds recovered for clients, aligning business objectives with client interests[70]. - The company has a high level of revenue concentration among its largest clients, which poses risks if any significant contracts are canceled or not renewed[93]. - The company’s revenues are significantly influenced by the volume of claims permitted for audit by healthcare clients, which can fluctuate based on various factors[88].