Sinch Named 2025 Adobe Digital Experience Unified Customer Experience Technology Partner of the Year

Core Insights - Sinch has been awarded the 2025 Adobe Digital Experience Unified Customer Experience Technology Partner of the Year, marking the third consecutive year of recognition from Adobe, highlighting Sinch's commitment to enhancing digital customer experiences [1][5] Partnership Development - Since 2019, Sinch and Adobe have collaborated to facilitate real-time, personalized customer interactions, with Sinch becoming a Platinum Technology Resell Partner in 2023, allowing Adobe to resell Sinch's SMS and MMS solutions as part of Adobe Journey Optimizer [2] Industry Leadership - Sinch is recognized as a leader in mobile messaging due to its extensive global presence in over 60 countries, direct connections to hundreds of mobile operators, and adherence to regulatory standards such as GDPR, CCPA, and HIPAA, ensuring secure and compliant customer communications [3] Future Outlook - Sinch's Chief Marketing Officer expressed enthusiasm for continuing the partnership with Adobe to enhance customer engagement through AI-driven, personalized interactions, while Adobe's Director of Strategic Business Development noted the expansion of their partnership into the healthcare industry [4] Previous Recognitions - The 2025 award follows previous accolades, including Adobe Digital Experience ISV Resell Partner of the Year in 2024 and Adobe Digital Experience Technology Partner of the Year – Customer Journeys in 2023, showcasing Sinch's consistent performance and innovation in the digital experience space [5]