Twilio Inc. (TWLO) Annual William Blair Growth Stock Conference (Transcript)

Company Overview - Twilio has undergone significant changes in its business model and operations over the past two years, particularly since the current CEO took over 18 months ago [4][5]. Leadership Insights - The CEO, Khozema Shipchandler, has implemented various changes and initiatives aimed at transforming the company, leading to early positive results [5][6]. Operational Changes - The operational approach of the company has shifted considerably, with a focus on enhancing core products while fundamentally changing other aspects of the business [6].