Company Announcement - Converge Technology Solutions Corp launches Contact Center IQ, a new Generative AI-based solution built on IBM's watsonx platform [1] - Contact Center IQ aims to enhance decision-making, operational efficiency, and self-service options in contact centers through AI insights and conversational AI [1] - The solution empowers agents with simplified access to knowledge management systems [1] Strategic Importance - Converge emphasizes the importance of leveraging advanced AI capabilities to support clients and drive business growth [2] - The company values its long-standing partnership with IBM, which enables the delivery of cutting-edge solutions [2] Market Demand and Client Impact - Contact centers play a critical role in shaping customer loyalty and brand perception [2] - Contact Center IQ addresses market demand by enhancing customer experiences, improving agility, and driving efficiency while reducing costs [2] - Converge client Help at Home highlights the potential of Contact Center IQ to improve customer and caregiver experiences [3] Technology and Partnership - IBM watsonx platform allows enterprises to build scalable, tailored AI solutions for customer service and other core operations [3] - Converge's collaboration with IBM provides enterprises with AI-infused services and solutions that leverage data to improve agent and customer experiences [3] - The solution utilizes IBM watsonx.ai and watsonx.data, enabling businesses to customize AI solutions based on their specific needs [3] Company Overview - Converge Technology Solutions Corp is a services-led, software-enabled IT & Cloud Solutions provider [4] - The company delivers advanced analytics, AI, application modernization, cloud platforms, cybersecurity, digital infrastructure, and digital workplace offerings [4] - Converge supports clients across various industries with advisory, implementation, and managed services expertise [4]

As investors triple down on the hottest AI stocks this June, more value-oriented investors should look to some of the neglected cloud companies, many of which have AI upside of their own. Of course, many investors seem to be getting incredibly impatient when it comes to cloud software firms, even as they consistently pull the curtain on new AI features, innovations, functionality, and copilots.While innovations are coming in fast, there’s uncertainty about when massive gains will come. When will the Nvidia ...

Visiongain has published a new report entitled Quantum Communication Market Report 2024-2034: Forecasts by Type (Free-Space QC, Fibre-Based QC), by Component (Hardware, Software, Services), by Application (Quantum Secure Messaging, Quantum Internet, Quantum Computing Networks, Other), by Product Type (Quantum Repeaters and Transceivers, Quantum Sensors, Quantum Cryptography Software, Quantum Network Management Software, Other), by End-users (IT and Cybersecurity, Banking and Finance, Government and Defence, ...

Two-thirds (66%) of banking and financial markets CEOs surveyed said that the potential productivity gains from AI and automation are so great that they must accept the risks to stay competitive. 65% of financial institution leaders say that succeeding with AI will depend more on people's adoption than the technology itself and 60% recognize they are pushing for AI adoption more quickly than some might find comfortable. Half (50%) of financial services CEOs surveyed say they are hiring for generative AI- ...

Group 1 - Rapidus Corporation and IBM announced a joint development partnership to establish mass production technologies for chiplet packages [1][2] - The collaboration builds on an existing agreement for the joint development of 2nm node technology and is part of a project by Japan's NEDO [1][2] - Engineers from both companies will collaborate at IBM's facilities in North America for R&D and manufacturing of semiconductor packaging [1] Group 2 - IBM has extensive R&D and manufacturing technologies for semiconductor packaging and experience in joint development partnerships with Japanese manufacturers [2] - Rapidus aims to leverage IBM's expertise to quickly establish cutting-edge chiplet packaging technology [2] - The partnership is expected to enhance Japan's role in the semiconductor packaging supply chain [2] Group 3 - IBM is recognized as a leading provider of global hybrid cloud and AI solutions, serving clients in over 175 countries [3] - Rapidus aims to develop and manufacture advanced logic semiconductors, focusing on shortening cycle times in semiconductor production [4]

Watsonx AI IBM generative AI platform displayed on a smartphone. On 10 August 2023 in Brussels, ... [+] Belgium. (Photo illustration by Jonathan Raa/NurPhoto via Getty Images)NurPhoto via Getty ImagesComputing behemoth IBM IBM has gained close to 4% year-to-date in 2024, underperforming the broader Nasdaq-100 which gained about 14% over the same period. In contrast, IBM’s peer Oracle stock has gained 19% year-to-date. IBM posted mixed Q1 2024 results last month, with revenue growing just 1.5% year-over-year ...

LAS VEGAS, May 29, 2024 /PRNewswire/ -- ID Dataweb, the leader in cross-channel identity verification, today announced an expanded relationship with IBM (NYSE: IBM) to integrate ID Dataweb's identity verification workflows within IBM Security® Verify. By combining the two industry-leading solutions, organizations will be able to confirm the identity of a user within existing workflows as their credentials are being seamlessly issued and used."IBM Security Verify offers its users easy access to needed system ...

JHVEPhoto FactSet put out an interesting read last week on the state of corporate earnings and how AI has infiltrated the zeitgeist among executives, particularly for firms in the Information Technology sector. According to the report, a handful of S&P 500 firms mentioned "AI" at least 50 times in respective Q1 earnings calls. Coming in fifth position is International Business Machines Corporation (NYSE:IBM). AI is indeed a potential growth driver - and that's seen in a few different partnerships detailed l ...

These two dividend stocks are solid buys in a frothy market.Dividend stocks can be boring, especially when AI-fueled stock gains are proliferating. Still, for long-term investors, buying sustainable dividend stocks with solid growth potential is a timeless strategy.Two dividend stocks worth buying right now are telecom giant AT&T (T 0.17%) and tech heavyweight International Business Machines (IBM 0.13%).Wireless and fiber growthWhile rival Verizon has been shedding wireless subscribers, AT&T has been consis ...

It has been about a month since the last earnings report for IBM (IBM) . Shares have added about 1% in that time frame, underperforming the S&P 500.Will the recent positive trend continue leading up to its next earnings release, or is IBM due for a pullback? Before we dive into how investors and analysts have reacted as of late, let's take a quick look at the most recent earnings report in order to get a better handle on the important catalysts. IBM's Q1 Earnings Beat, Revenues Miss Despite Solid DemandIBM ...