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GenAI, Agentic AI Reshape Insurance Industry
Businesswire· 2025-12-11 16:00
Core Insights - Leading insurance enterprises are adopting generative AI and agentic AI to enhance speed, pricing, accuracy, and customer experience, gaining a competitive edge in the market [1][2] Industry Trends - The insurance sector is transitioning from manual, document-heavy workflows to automated processes, improving efficiencies and enabling hyperpersonalized products [2][3] - AI technology is now production-ready across various insurance functions, including underwriting, claims, customer experience, fraud detection, and risk management [3][7] Underwriting and Claims Processing - Generative AI is utilized in underwriting to extract data from various sources, improving risk assessment and reducing manual review times [3][4] - Claims processing is expedited through GenAI, which understands claimant descriptions and assesses damage using image models, significantly reducing cycle times from weeks to days [4] Customer Service Enhancements - Conversational AI is being implemented in customer service to improve interactions, address policy questions, and generate personalized content, leading to better customer engagement [5] Agentic AI Implementation - Insurers are deploying agentic AI systems that can autonomously manage underwriting and claims processes, allowing staff to focus on complex risks and strategic relationships [6][7] Future Outlook - In the next three to five years, AI agents are expected to handle many routine operations in insurance, while human staff will concentrate on tasks requiring judgment and empathy [7] Provider Evaluation - The report evaluates 28 providers in the insurance AI space, naming several as leaders and rising stars based on their capabilities in GenAI and agentic AI services [9][10]
Insurers Adopt GCCs to Address AI Needs, Strengthen Operations
Businesswire· 2025-12-10 15:00
Core Insights - Insurance enterprises are establishing global capability centers to attract AI resources and expand their capabilities in response to market changes [1] Industry Developments - The establishment of global capability centers by insurance companies indicates a strategic shift towards integrating AI technologies to enhance operational efficiency and service offerings [1]
Enterprises Unify, Accelerate Business Planning with AI-powered Software Platforms, ISG Says
Businesswire· 2025-12-09 15:00
Group 1 - A growing number of companies are adopting business planning software to enhance the integration of planning activities with enterprise strategy [1]
ISG to Evaluate Life Sciences Digital Services
Businesswire· 2025-12-08 15:00
Core Insights - Information Services Group (ISG) has initiated a research study focused on IT service providers and contract research organizations (CROs) in the life sciences sector, emphasizing digital and operational advancements [1][2] - The study aims to assess the adoption of advanced technologies, such as GenAI copilots, in critical life sciences processes, with a comprehensive report scheduled for release in April 2026 [2][5] Digital Transformation in Life Sciences - Enterprises are transitioning from experimentation to full-scale digital transformation, rapidly integrating advanced technologies to enhance processes like protocol design and safety reporting [2][5] - The report will evaluate various service areas including digital clinical development, patient engagement, manufacturing and supply chain, pharmacovigilance, regulatory affairs, and commercial operations [2][4] Evaluation Framework - The research will categorize providers into eight quadrants based on their capabilities in delivering digital services to life sciences enterprises, including Clinical Development, Patient Engagement, Manufacturing and Supply Chain, and more [5][6] - Each quadrant will assess specific criteria such as efficiency in drug development, patient-centric design, and compliance with regulatory standards [5][6] Market Coverage and Analysis - The study will provide geographically focused reports on the global life sciences digital services market, analyzing products and services available worldwide [6] - ISG's research combines empirical data with real-world experiences to guide enterprises in selecting appropriate sourcing partners [8] Company Background - ISG is a global AI-centered technology research and advisory firm, serving over 900 clients, including 75 of the top 100 enterprises worldwide [9] - The firm is recognized for its proprietary market data and expertise in leveraging AI to enhance operational excellence and growth for organizations [9]
ISG to Study Duck Creek Ecosystem Service Providers
Businesswire· 2025-12-04 16:00
STAMFORD, Conn.--(BUSINESS WIRE)---- $III #DuckCreek--ISG has launched a study of service providers that help insurers implement and enhance the Duck Creek property and casualty (P&C) insurance platform. ...
ISG to Evaluate Snowflake Ecosystem Partners
Businesswire· 2025-12-02 15:00
Core Insights - ISG has initiated a research study to evaluate provider capabilities within the expanding Snowflake services ecosystem, focusing on modernization and AI-driven transformation [1][14] - The upcoming ISG Provider Lens report, titled "Snowflake Ecosystem Partners," is set to be published in June 2026 and will assess companies that provide Snowflake-focused modernization and AI/ML enablement services [2][4] Provider Evaluation - Enterprises are increasingly prioritizing providers that demonstrate automation maturity, FinOps discipline, and strong governance, utilizing Snowflake-native tools like Snowpark and Cortex AI for significant improvements in data management [2][5] - The study will feature two quadrants: 1. Modernization and AI/ML Enablement Services, focusing on providers that offer comprehensive strategy, advisory, and implementation support for Snowflake investments [7] 2. Managed Data and Optimization Services, assessing providers that specialize in managing and optimizing Snowflake environments across cloud platforms [7] Research Methodology - ISG has distributed surveys to over 100 Snowflake ecosystem partners to gather data for the report, which will help enterprise buyers evaluate their vendor relationships and potential new engagements [3][5] - The report will include geographic insights covering the global Snowflake ecosystem and the products and services available worldwide [6] Company Background - ISG is a global AI-centered technology research and advisory firm, serving over 900 clients, including 75 of the top 100 enterprises globally, and is recognized for its expertise in technology and business services [10]
European Enterprises Strive for AI Innovation and Compliance, ISG Says
Businesswire· 2025-12-02 09:00
Core Insights - The ISG AI Impact Summit will focus on data and compliance strategies as well as future-proof plans for AI [1] Group 1 - The event is scheduled to take place on December 8–9 in Paris [1]
Imperial Provides Huckleberry Exploration Update
Globenewswire· 2025-11-27 23:06
Core Viewpoint - Imperial Metals Corporation has successfully completed its 2025 diamond drilling program at the Huckleberry mine, with all nine drillholes intersecting significant mineralization, including copper, molybdenum, silver, and gold [1][3][6]. Group 1: Drilling Program Results - The 2025 drilling program totaled 1,743 meters and successfully intersected mineralization, with drillhole MZ-25-1 showing an elevated gold interval of 22.6 meters at 0.23 g/t gold [1][3]. - Significant intervals from the drilling include various widths and grades of copper, molybdenum, silver, and gold, with notable results from multiple drillholes [5]. - Most mineralization is found in the volcanic rock surrounding the Main Zone stock, with some molybdenum mineralization extending into the stock itself [6]. Group 2: Historical Context and Future Plans - The Huckleberry mine, which operated from 1997 to 2016, is currently inactive but remains an exploration target for the company [2]. - Historical drilling prior to 2020 did not assay for gold or silver, but these metals were present in the copper concentrate produced, and the 2025 drilling results will be integrated into the mine planning [4]. - Additional drilling is being considered for 2026 to further explore the mineralization potential [6]. Group 3: Whiting Creek Prospect - The Whiting Creek prospect, part of the Huckleberry project, is identified as a significant copper-molybdenum exploration target, with three step-out drill holes totaling 1,870 meters completed in 2025 [11]. - Drillholes at Whiting Creek intersected broad zones of low-grade copper and molybdenum mineralization, indicating the potential for further exploration [12][13].
ISG to Study Databricks Ecosystem Service Providers
Businesswire· 2025-11-25 16:00
Core Insights - ISG has initiated a research study focused on how Databricks service providers assist enterprises in modernizing their data usage [1] Group 1 - The research aims to explore the role of Databricks service providers in enhancing enterprise data strategies [1]
ISG to Study Salesforce Ecosystem Partners
Businesswire· 2025-11-24 15:00
Core Insights - ISG has initiated a study focused on service providers that assist enterprises in redefining workflows and enhancing time to value through Salesforce [1] Group 1 - The study aims to evaluate how service providers can optimize enterprise operations using Salesforce [1] - The research will explore various strategies employed by service providers to improve workflow efficiency [1] - The findings are expected to provide insights into best practices for leveraging Salesforce in enterprise environments [1]