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LivePerson launches customer-driven community to foster contact center transformation and growth
Prnewswire· 2024-10-01 12:30
The LivePerson Community empowers customers to achieve better business results through self-service, collaboration, and co-innovation NEW YORK, Oct. 1, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital-first customer conversations, today announced the launch of the LivePerson Community, a new customer-driven destination that facilitates connection and growth across its global customer base. The community helps brands gain the maximum value from LivePerson's industry-leading cu ...
LivePerson delivers measurable returns on AI investments to enterprises across the globe
Prnewswire· 2024-09-24 12:30
Brands across financial services, insurance, healthcare, retail, and more use LivePerson solutions to generate better business outcomes from AI NEW YORK, Sept. 24, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital-first customer conversations, has helped major brands worldwide achieve meaningful ROI from their AI initiatives. These real applications of AI and automation have accelerated contact center transformations, supercharged agent productivity, and delivered more persona ...
LivePerson appoints Richard Halkett and Rich Steeves to strengthen global sales and partnership strategies
Prnewswire· 2024-09-10 12:30
Proven tech industry leaders join leading digital-first conversations company to accelerate go-to-market and partner ecosystem NEW YORK, Sept. 10, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital-first customer conversations, today announced the appointments of Richard Halkett as Senior Vice President, Americas Sales and Rich Steeves as Senior Vice President, Partnerships. The addition of these two accomplished leaders supports LivePerson's strategy to accelerate the business ...
LivePerson (LPSN) Is Attractively Priced Despite Fast-paced Momentum
ZACKS· 2024-08-29 13:51
Momentum investing is essentially an exception to the idea of "buying low and selling high." Investors following this style of investing are usually not interested in betting on cheap stocks and waiting long for them to recover. Instead, they believe that "buying high and selling higher" is the way to make far more money in lesser time. Who doesn't like betting on fast-moving trending stocks? But determining the right entry point isn't easy. Often, these stocks lose momentum once their valuation moves ahead ...
LivePerson recognized in the Gartner® Hype Cycle™ for Digital Commerce and Banking Customer Experience reports
Prnewswire· 2024-08-21 12:45
NEW YORK, Aug. 21, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, today announced it has been named a Sample Vendor in both the Gartner® Hype Cycle™ for Digital Commerce, 20241 and the Gartner® Hype Cycle™ for Banking Customer Experience, 20242. Gartner Hype Cycles provide a graphic representation of the maturity and adoption of technologies and applications, and how they are potentially relevant to solving real business problems and exploiting new o ...
LivePerson Founder Robert P. LoCascio Files Preliminary Proxy Statement, Nominates Two Highly Qualified Candidates Focused on AI and Enterprise B2B to the LivePerson Board of Directors
Prnewswire· 2024-08-20 21:00
Core Viewpoint - The nomination of Walter Bachtiger and Michal Czwarno to the LivePerson Board aims to leverage their expertise in artificial intelligence and B2B operations to restore the company's market position and shareholder confidence [1][4]. Group 1: Nominees' Background and Expertise - Walter Bachtiger, Founder and CEO of TimeTrust and former LivePerson Vice President, has extensive experience in SaaS and B2B, particularly in delivering AI-powered chat support systems to Fortune 500 companies [2][7]. - Michal Czwarno is a strategic technology leader with a strong track record in scaling software companies, having held significant roles at Asana, PageUp, and DocuSign [2][8]. Group 2: Company Performance and Challenges - LivePerson's stock has declined by approximately 80% since August 2023, with a notable 47% drop in a single day following a February 2024 earnings call that revealed a $100 million revenue loss due to customer churn [3]. - The company underwent a debt restructuring in May 2024, which was dilutive to equity stockholders and increased exposure to interest rates, alongside key employee departures from the data science team [3]. Group 3: Strategic Vision and Goals - Mr. LoCascio emphasizes the need for a refreshed Board that understands LivePerson's operations and the evolving AI market to regain its leadership position [4][6]. - A clear operational and customer acquisition strategy is deemed essential to reduce customer churn and restore stock value [5][6].
LivePerson (LPSN) Shows Fast-paced Momentum But Is Still a Bargain Stock
ZACKS· 2024-08-13 13:50
Momentum investors typically don't time the market or "buy low and sell high." In other words, they avoid betting on cheap stocks and waiting long for them to recover. Instead, they believe that "buying high and selling higher" is the way to make far more money in lesser time. Everyone likes betting on fast-moving trending stocks, but it isn't easy to determine the right entry point. These stocks often lose momentum when their future growth potential fails to justify their swelled-up valuation. In that phas ...
LivePerson and Sycurio partner to bring frictionless, secure payments to digital customer conversations
Prnewswire· 2024-08-07 12:30
New partnership combines LivePerson's enterprise conversation platform with Sycurio's payment solutions to deliver convenient and secure customer experiences NEW YORK and GUILDFORD, England, Aug. 7, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, and Sycurio™, the leading provider of seamless and secure digital payment experiences for contact centers, today announced a new partnership empowering enterprises to offer seamless, secure payments directly ...
LivePerson(LPSN) - 2024 Q2 - Quarterly Report
2024-08-07 01:41
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2024 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from __________ to __________. Commission File Number: 000-30141 LIVEPERSON, INC. (Exact name of registrant as specified in its charter) Delaware 13-3861628 (State ...
LivePerson (LPSN) Reports Q2 Loss, Tops Revenue Estimates
ZACKS· 2024-08-01 00:40
LivePerson (LPSN) came out with a quarterly loss of $0.69 per share versus the Zacks Consensus Estimate of a loss of $0.07. This compares to earnings of $0.05 per share a year ago. These figures are adjusted for nonrecurring items. This quarterly report represents an earnings surprise of -885.71%. A quarter ago, it was expected that this customer-service technology company would post a loss of $0.13 per share when it actually produced a loss of $0.15, delivering a surprise of -15.38%. Over the last four qua ...