据了解，翼帆医药是水滴公司旗下的数字化临床患者招募平台，依托水滴公司庞大的患者群体和数字化 AI能力开展患者招募等业务，聚焦解决临床试验"招募慢、匹配难"的行业痛点，并助力国内外知名药企 提高研发效率。 近日，水滴公司旗下北京翼帆风顺医药科技有限公司自主研发的 "临床药物试验患者智能匹配技术" 正 式获得国家发明专利（专利号：ZL202210080502.4）：临床药物试验患者的匹配方法、装置及计算机设 备。水滴公司此前已经自主研发水滴水守大模型，驱动业务全面提效。此次新的专利技术通过深度神经 网络与自然语言处理技术的创新融合，彻底解决了传统临床药物试验患者招募中 "工作量大、效率低 下、易出错" 的行业痛点，为医药创新研发按下 "加速键"。 财经频道更多独家策划、专家专栏，免费查阅>> 水滴公司是行业内最早布局AI大模型应用的公司之一，每年投入近3亿元用于研发，目前已经积累了 100多项人工智能技术专利。水滴公司此前自主研发的水滴水守大模型，已经成为驱动业务提效的 "中 枢神经"，广泛应用于产品创新、用户服务等众多业务场景，全面提升保险及健康服务全流程的效率和 质量。 责任编辑：钟离 此次推出的智能匹配技术 ...

2月24日，水滴公司创始人兼CEO沈鹏发布2026新春信，对过去一年公司发展进行总结，并畅谈未来的 发展策略。他提出AI大模型正成为人人触手可及的基础设施，要将AI能力内化为每个水滴人的核心竞 争力。同时，在公司发展十周年之际，他鼓励员工坚守工匠精神，朝着"成为全球领先、科技驱动的金 融和医疗服务平台，助力美好生活"的新愿景而努力奋斗。 沈鹏表示："作为一名中国科技领域的创业者，既自豪，亦振奋。自豪于中国科技的步步突围、蓄势跃 升，振奋于AI浪潮给产业创新打开的无限想象空间。"过去一年，水滴公司坚定推进"All in AI"战略， 在"水滴水守大模型"的驱动下，水滴公司的营收与利润双双实现增长，AI智能客服"保小慧"实现了"边 说边办"的沉浸式服务，语音回复时效性平均仅1.5秒；AI数字员工"帮帮"全年为用户完成超万次理赔结 论解读，理赔时效预测准确率最高超90%；升级线上经纪人，构建专业化、数字化、以用户为中心的服 务新生态。 水滴公司的社会价值，也获得了国家与公众的高度认可。水滴筹被民政部指定为个人求助网络服务平 台，累计帮助了361万个大病患者，汇聚了712亿元爱心善款。同时，翼帆医药在临床试验领域取得 ...

Core Insights - Waterdrop Inc. (WDH) has demonstrated a successful combination of rapid growth and sustainable profitability as it enters 2026 [1] Company Performance - In Q3 2025, Waterdrop Inc. reported significant financial trends indicating strong growth and improving fundamentals [1] Investment Strategy - The analysis emphasizes a focus on identifying high-growth, underanalyzed companies through a combination of technical analysis and the CAN SLIM method [1] - Key indicators for investment decisions include relative strength, trading volume shifts, and accelerating profit growth [1]

Group 1 - Waterdrop's insurance platform faced a reputation risk due to misleading sales practices, with complaints reaching 2,341 within 30 days regarding a "first month at 0.7 yuan, next month premium skyrocketing by 500 times" issue [1] - Waterdrop Capital announced a strategic investment in the Bitcoin Lightning Network project LNT on February 9, 2026, aiming to enhance payment infrastructure [1] Group 2 - Waterdrop's stock (WDH.N) experienced a downward trend over the past 7 days (February 9 to 13, 2026), with a cumulative decline of 4.86% and a volatility of 6.49% [2] - The latest closing price on February 13 was $1.76, reflecting a single-day drop of $0.56, with low trading volume (turnover rate of 0.01%) [2] - During the same period, the US insurance sector declined by 0.65%, and the Nasdaq index fell by 2.06%, potentially increasing pressure on the individual stock [2]

Core Insights - Waterdrop Insurance has released its 2025 annual service report, highlighting its focus on inclusive product innovation and the integration of AI technology to enhance its service system [1][15] Product Innovation - In 2025, Waterdrop Insurance launched a total of 242 customized insurance products, including 57 products that do not require health declarations [3][4] - The company is particularly focused on the needs of specific demographics such as those with pre-existing conditions, the elderly, and maternal and infant groups [3] - The average claim amount for the elderly demographic has surpassed 10,000 yuan, reaching 11,265.13 yuan, with 221 elderly-friendly products launched [4] Claims Assistance - Waterdrop Insurance assisted users in completing 66,344 claims, with a total claim amount of 394 million yuan [1] - The claims for users with pre-existing conditions amounted to 55.9852 million yuan, representing a year-on-year increase of 46.83% [4] AI Integration - The application of AI technology has significantly improved service efficiency, with a 16.49% increase in claims processing speed, and the fastest claim resolution time recorded at just 1 minute and 36 seconds [1] - AI customer service, "Bao Xiaohui," provides real-time assistance with an average response time of 1.5 seconds, available 24/7 [5] - AI-driven risk control models have been implemented to proactively prevent illegal activities, enhancing user safety [8][10] Consumer Protection - Waterdrop Insurance has taken active measures to combat insurance fraud, successfully collaborating with law enforcement to dismantle illegal operations [9][10] - The company has established a user-platform-insurer collaborative mechanism to ensure early detection and resolution of risks [10] Professional Services - The company has upgraded its online brokerage team to provide a more professional and user-centered service ecosystem, maintaining a customer satisfaction rate of over 95% [12] - The "Help Help Claim" 1V1 claims hotline served 94,079 users in 2025, a 394.68% increase year-on-year, securing 4.9693 million yuan in reasonable claims for users [12] Future Outlook - Waterdrop Insurance aims to continue enhancing its service efficiency and broadening its coverage through the integration of AI and inclusive product innovation [15]

Core Insights - The article highlights the recognition of the leading internet insurance technology platform, Waterdrop Insurance, which has been included in the "Top 100 Insurance Technology and Services" list for five consecutive years by the Molecular Laboratory [1] - Waterdrop's General Manager, Ran Wei, emphasized the inevitability of AI integration in the insurance industry, stating that AI will transform the entire insurance service process [1][4] Industry Trends - The insurance industry is facing three critical realities: significant future growth potential, complex user needs, and a fundamental shift in value creation logic [4] - The depth and density of insurance in China remain significantly lower than in mature markets, leading to emerging demands for coverage in specific segments such as the elderly, those with pre-existing conditions, and maternal and infant care [4] Competitive Landscape - The core of industry competition is shifting from "product richness" to "demand matching" [5] - The next phase of competition will focus on building capabilities for "efficient and precise supply-demand matching," with Waterdrop embracing AI to reconstruct the entire service chain [5] Technological Advancements - Waterdrop is one of the earliest companies in the insurance sector to implement AI large model applications, investing nearly 300 million yuan annually in R&D and holding over 100 AI technology patents [7] - The self-developed insurance large model, "Waterdrop Water Guardian Model," is becoming the central nervous system for insurance services, significantly enhancing service efficiency [7] Product Innovations - The AI medical insurance expert developed by Waterdrop has achieved industry-leading capabilities, contributing to an 82% quarter-on-quarter increase in premium contributions by Q3 2025 [7] - Waterdrop launched the industry's first AI underwriting expert, "KEYI.AI," which reduces average processing time for complex health insurance underwriting by 80% and achieves an accuracy rate of 99.8% [8] - The company introduced innovative insurance products, including the first medical insurance without health declarations and guaranteed renewals for five years, and a long-term income compensation insurance for individuals up to 70 years old [8] Future Outlook - The recognition from the Molecular Laboratory is seen as validation of Waterdrop's technological practices, with plans to further explore "AI large model + insurance" and open technical capabilities to industry partners for collaborative development [8]

Core Insights - Waterdrop Inc. was awarded the "Annual Responsible Brand" at the "Fusion Light" 2025 Charity Gala, recognizing its ongoing commitment to social responsibility [1] Group 1: Company Overview - Waterdrop Inc. is a leading insurance technology and healthcare platform in China, dedicated to providing health protection solutions to the public [3] - The company focuses on AI technology innovation to enhance user experience and has actively responded to emergencies such as the Tibet earthquake and North China floods [3] Group 2: Social Impact and Initiatives - As of September 2025, Waterdrop Fund has assisted 3.61 million patients, raising 71.2 billion yuan in aid, supported by 485 million caring individuals [4] - The company has partnered with 119 public charitable organizations, launching over 15,500 charity projects and raising more than 1.383 billion yuan for various social issues [4] Group 3: Technological Advancements - Since 2019, Waterdrop has utilized AI to address supply-side deficiencies in insurance, developing the "Waterdrop AI Insurance Expert" capable of engaging in natural dialogue for up to 50 minutes [5] - The company has introduced diverse inclusive products targeting specific groups such as the elderly and those with pre-existing conditions, enhancing accessibility and affordability of insurance [5]

Core Viewpoint - The recent strategic upgrade of Waterdrop Insurance's online brokerage signifies a shift from a "marketing-oriented" approach to a "user-oriented" model, aiming to enhance user experience through resource integration and AI technology [1][4] Strategic Transformation - The essence of the upgrade is to return to the core of insurance services and reshape the relationship between users and the platform, focusing on internal efficiency and external innovation by 2026 [3][4] - The service model has transitioned from "one-time communication" to "long-term companionship," positioning online brokers as dedicated insurance advisors throughout the entire service cycle [4][6] Marketing Logic Change - The marketing approach has evolved from broad information dissemination to precise value delivery, utilizing deep data analysis to understand user needs and risks better [4][5] Technology Empowerment - The upgrade includes a robust AI empowerment system that allows online brokers to focus on providing personalized consultations by automating routine tasks [5][6] - The proprietary "Waterdrop Guardian Model" aids brokers in analyzing user needs and translating complex insurance terms into understandable guidance [5] Ecosystem Collaboration - The new model serves as a "value connector" between insurance companies and users, facilitating a shift from product-driven to demand-driven development, thus fostering innovation in insurance offerings [6][7] Future Development - The upgrade is part of Waterdrop's ongoing commitment to service excellence, with plans for a "Quality Service Upgrade Year" in 2024 and a revamped membership system by 2025 [7][8] - By 2025, the online brokerage has already provided coverage to over 130,000 families, maintaining a service satisfaction rate of over 95% [7][8]

Core Viewpoint - The roundtable discussion focused on the high-quality development path of the serious illness fundraising industry, emphasizing the importance of information authenticity, fund security, and responsibility allocation in the context of the implementation of the "Management Measures for Personal Assistance Online Service Platforms" [1][2]. Group 1: Industry Development and Challenges - Experts believe that serious illness fundraising is a beneficial supplement to the social assistance system and medical security construction, with multi-party governance being essential for sustainable development [1][9]. - The implementation of the management measures has highlighted the need for authenticity verification of fundraising information and fund security as baseline requirements for compliance [1][2]. - A case involving a fraudulent fundraising attempt on the Waterdrop platform raised concerns about the authenticity of fundraising information and the platform's responsibility in verifying such information [2][3]. Group 2: Information Verification and Responsibility - Experts reached a consensus on the need for clear boundaries of responsibility among government, platforms, the public, and third-party audits, but noted that the core responsibility for information verification often falls excessively on the platforms [2][3]. - Suggestions for improving information verification include establishing a cross-departmental information sharing mechanism and utilizing social networks for public supervision [3][4]. Group 3: Fund Security and Transparency - Waterdrop has implemented a fund custody agreement with Ping An Bank to ensure that donations are managed separately from the platform's own funds, enhancing fund security [5][6]. - Despite these measures, tracking the use of funds for treatment remains a challenge, leading to suggestions for requiring users to provide receipts and implementing batch payments [6][7]. - The platform has also engaged in soliciting donor opinions regarding the allocation of remaining funds after a fundraising campaign, demonstrating a commitment to transparency and donor engagement [7][8]. Group 4: Trust Building and Multi-Party Cooperation - Building trust in the serious illness fundraising sector requires information transparency and collaboration among various stakeholders, including government, platforms, and social organizations [8][9]. - Experts emphasized the importance of integrating serious illness fundraising with public medical and assistance systems to enhance the effectiveness of the sector [8][9]. - The industry should focus on creating mechanisms for problem-solving rather than striving for risk-free operations, as collaboration is key to fostering a healthy ecosystem [8][9]. Group 5: Insurance and User Awareness - Discussions also highlighted the growing awareness of insurance needs among the public, with experts suggesting that platforms should provide adequate insurance options and respect users' rights to information and choice [10]. - The integration of commercial and charitable efforts is seen as a structural transformation in the industry, with platforms encouraged to meet user needs through innovative insurance solutions [10].

Core Insights - Waterdrop Inc. was awarded the "Outstanding Insurance Service Award" at the "Qihang·2025 Financial Summit" for its significant advancements in AI-enabled insurance services [1] Group 1: Product Innovation - In 2024, Waterdrop's insurance platform, Waterdrop Insurance, will launch the "Three Good Services" initiative focusing on "Good Products," "Good Services," and "Good Claims" [4] - Waterdrop has accelerated product innovation through AI and big data, introducing the industry's first medical insurance without health declarations and guaranteed renewals for five years, as well as a maternity insurance product without health declarations [4] - By 2025, Waterdrop will have launched 214 insurance products for individuals with pre-existing conditions, including 34 that are first in the country, with an average launch time of 1.14 days per product [4] Group 2: Service Enhancement - Waterdrop has introduced an AI customer service agent named "Bao Xiaohui," which provides immersive service with an average voice response time of 1.5 seconds and handles over one million interactions monthly [5] - The AI underwriting expert "KEYI.AI" has been launched, achieving response times in seconds and reducing the average processing time for complex health insurance underwriting by 80%, with an accuracy rate of 99.8% [5] Group 3: Claims Processing - Over the past year, Waterdrop's AI and human collaboration model has reduced the processing time for general claims by 43.3%, enhancing efficiency for both users and insurance companies [5] - Waterdrop has established the "Help Help Claim Service Studio" to facilitate rational communication in claims services, utilizing an AI digital employee named "Bang Bang" for intelligent dialogue and claims progress prediction [5] - The company emphasizes user value and aims to provide a seamless experience from purchase to claims, with ongoing improvements to the "Three Good Services" initiative [5]