证券代码：002024 证券简称：ST 易购 苏宁易购集团股份有限公司 苏宁易购 2022 年度业绩说明会 投资者活动记录表 编号：20230524 □特定对象调研 □分析师会议 □媒体采访 √业绩说明会 投资者关系活动 □新闻发布会 □路演活动 类别 □现场参观 □电话会议 □其他： （请文字说明其他活动内容） 参与单位名称 苏宁易购2022年度业绩说明会采用网络远程方式进行，面向全体投资 者 及人员姓名 时间 2023 年 5 月 24 日 15:00-17:00 地点 深圳证券交易所"互动易平台"http://irm.cninfo.com.cn"云访谈"栏目 董事长、总裁：任峻 独立董事：杨波 公司接待人员 独立董事：冯永强 姓名 财务负责人：周斌 董秘：黄巍 公司在业绩说明会上就投资者关心的问题进行了回答，主要问题 及回复概要如下： 投资者关系活动 1. 线上互联网流量红利已经没了，苏宁线上要走出一条不一样的发展 道路。 主要内容介绍 答：您好，感谢您的关注。公司在积极探索更加适配、更有效率的互 联网路径，依托公司区域组织优势，抓住直播电商机会，加强社交社 | --- | |------------- ...

本公司及董事会全体成员保证信息披露的内容真实、准确、完整，没有虚假记载、误导 性陈述或重大遗漏。 证券代码：002024 证券简称：ST 易购 公告编号：2023-034 苏宁易购集团股份有限公司（以下简称"公司"）已于 2023 年 4 月 29 日披 露了《2022 年年度报告》及《2022 年年度报告摘要》。为了使广大投资者进一步 了解公司情况，公司定于 2023 年 5 月 24 日（星期三）下午 15:00－17:00 召开 2022 年度业绩说明会。本次说明会将通过深圳证券交易所"互动易"平台采用 网络远程方式举行，投资者可以登录"互动易"网站（http://irm.cninfo.com.cn）， 进入"云访谈"栏目参与本次业绩说明会。 出席本次说明会的人员有：公司董事长兼总裁任峻先生、独立董事杨波先生、 独立董事冯永强先生、财务负责人周斌先生、董事会秘书黄巍女士。 为充分尊重投资者、提升交流的针对性，现就本次说明会提前向投资者公开 征集问题，广泛听取投资者的意见和建议。投资者可提前五个交易日登录"互动 易"平台"云访谈"栏目进入公司本次业绩说明会页面进行提问。公司将在 2022 年度业绩说明会上 ...

Financial Performance - The company's operating revenue for Q1 2023 was CNY 15,859.36 million, a decrease of 18.14% year-on-year[6]. - The net profit attributable to shareholders was a loss of CNY 100.64 million, representing a 90.22% reduction in losses compared to the previous year[6]. - The company achieved an EBITDA of CNY 2,613 million in Q1 2023, reflecting improved operational efficiency[12]. - The company's revenue from operating activities in Q1 2023 was RMB 19,658,058 thousand, a 3.38% increase compared to RMB 19,014,624 thousand in Q1 2022[53]. - Operating profit for the current period is -242,453 thousand yuan, an improvement from -1,296,347 thousand yuan in the previous period[80]. - Net profit for the current period is -181,485 thousand yuan, compared to -1,133,801 thousand yuan in the previous period, indicating a significant reduction in losses[80]. Cash Flow and Liquidity - The net cash flow from operating activities was CNY 1,946.09 million, an increase of 50.18% compared to the previous year[6]. - The net cash flow from operating activities for Q1 2023 was RMB 1,946,085 thousand, representing a 50.18% increase year-on-year from RMB 1,295,878 thousand[53]. - The company reported a net outflow of RMB 1,054,822 thousand from financing activities, a decrease of 238.05% compared to a net inflow of RMB 764,072 thousand in the same period last year[53]. - Cash flow from operating activities increased to 1,946,085 thousand yuan, up 50.4% from 1,295,878 thousand yuan in the previous period[83]. - Cash flow from investing activities generated a net inflow of 35,004 thousand yuan, a recovery from a net outflow of -192,223 thousand yuan in the previous period[84]. - The ending balance of cash and cash equivalents is 4,719,344 thousand yuan, down from 5,958,303 thousand yuan in the previous period[84]. Assets and Liabilities - The total assets at the end of the reporting period were CNY 144,712.998 million, an increase of 3.42% from the end of the previous year[6]. - The total assets of the company as of March 31, 2023, amounted to RMB 144,712,998 thousand, up from RMB 139,922,403 thousand at the beginning of the year[47]. - The company's total liabilities increased to RMB 129,762,893 thousand from RMB 124,834,145 thousand, indicating a rise in financial obligations[47]. - The company's contract liabilities increased to RMB 10,403,657 thousand from RMB 8,509,497 thousand, reflecting growth in advance payments received[46]. Operational Developments - The core home appliance 3C business saw a sales growth of 5.1% year-on-year, outperforming the industry average decline of 3.5%[26]. - The number of new retail cloud franchise stores opened during the period was 331, with a year-on-year sales growth of 33.02% in this channel[26]. - The company plans to accelerate the implementation of the "Suning Easy Home" store model in the second quarter, targeting promotional seasons[28]. - The company is undertaking a restructuring plan for Carrefour China, focusing on stabilizing the supply chain and closing unprofitable stores[27]. - As of March 31, 2023, the total number of self-operated stores reached 1,641, covering an area of 528.03 thousand square meters, with 111 stores closed in Q1 2023[55]. - The total number of Su Ning retail cloud franchise stores was 9,947, with 255 stores closed in Q1 2023[55]. Strategic Initiatives - The company plans to enhance its operational efficiency and improve profitability in Q2 2023 through various strategic initiatives[50]. - The company is actively working on innovative cooperation models with suppliers to resolve payment arrangements and maintain operational stability[64]. Investment and Expenses - The company’s investment activities generated a net cash inflow of RMB 35,004 thousand, a significant improvement from a net outflow of RMB 192,223 thousand in the previous year[53]. - Research and development expenses decreased to 124,151 thousand yuan, down 50.4% from 250,356 thousand yuan in the previous period[80]. - Sales expenses decreased to 2,308,611 thousand yuan, a reduction of 31.3% compared to 3,364,679 thousand yuan in the previous period[80]. Fair Value and Other Financial Metrics - The company reported a significant increase in fair value gains of 406.76% year-on-year, primarily due to fluctuations in foreign exchange rates[23]. - The company provided guarantees totaling RMB 30.59 billion to its subsidiaries, representing 18.98% of the audited net assets for 2022[62]. - The company reported overdue notes payable amounting to RMB 4.19 billion as of March 31, 2023, with plans to reduce this through various financial strategies[64]. - The company’s long-term equity investments stood at RMB 13.84 billion as of March 31, 2023, slightly up from RMB 13.82 billion at the beginning of the year[77].

Financial Performance - The company reported a net loss attributable to shareholders of 12.464 billion yuan in 2022, a reduction of 4.807 billion yuan compared to a loss of 8.563 billion yuan in 2021, excluding certain factors[45]. - The total revenue for 2022 was CNY 71,374,153, a decrease of 48.62% compared to CNY 138,904,337 in 2021[67]. - The net profit attributable to shareholders was CNY -16,220,478, improving by 62.51% from CNY -43,264,609 in the previous year[67]. - The net cash flow from operating activities was CNY -630,794, a significant improvement of 90.19% compared to CNY -6,430,227 in 2021[67]. - The total sales revenue decreased by 21.39% year-on-year, with a total of 11,293.13 million in revenue[104]. - In 2022, Suning's total operating revenue was CNY 71.37 billion, a decrease of 48.62% compared to CNY 138.90 billion in 2021[134]. - The main business revenue of Suning was CNY 65.51 billion, accounting for 91.79% of total revenue, with a year-on-year decline of 50.40%[134]. - Retail product revenue for Suning was CNY 63.11 billion, down 50.70% year-on-year, attributed to weak external conditions and insufficient consumer demand[134]. - The gross profit margin for Suning's retail business was 0.51%, reflecting a decrease of 1.64% year-on-year[136]. - The company's main business gross margin dropped to 0.45% in 2022 from 2.58% in 2021, a decrease of 2.13%[168]. - The logistics and after-sales service revenue decreased by 41.22% to CNY 2,403 million due to a decline in product sales revenue[158]. - The company reported a significant decline in various product categories, with home appliances and 3C products seeing a drop of 49.32% in total revenue[140]. Operational Challenges - The company is facing significant challenges in the retail sector due to external economic pressures, including insufficient demand influenced by the real estate market and intensified competition from low-price internet operations[4]. - The liquidity situation has shown some recovery but remains insufficient, necessitating faster resolution of payables and continued investment in supply chain recovery and store optimization[9]. - The company has recognized impairment losses on certain assets based on prudent principles, indicating ongoing risks related to long-term asset impairment[10]. - The company is committed to continuous exploration and upgrading of its development strategy to adapt to external challenges, which will require time to yield results[9]. - The company faced challenges with offline store operations, including temporary closures and reduced operating hours, impacting sales performance[143]. Strategic Initiatives - The company plans to enhance operational efficiency and improve profitability to secure more incremental credit, while also focusing on revitalizing existing assets[9]. - The company aims to improve the operational efficiency of its department store business and strengthen asset management to mitigate impairment risks[32]. - The company focused on optimizing service experiences and enhancing logistics efficiency in its retail cloud strategy[63]. - The company aims to enhance service capabilities by building a comprehensive home service platform, optimizing service products, and improving service quality through digital management systems[89]. - The company aims to strengthen its dual-platform operations on its main site and Tmall flagship store, promoting open cooperation with traffic platforms[112]. - The company plans to upgrade its store formats, including the integration of Carrefour and department store models, to enhance customer acquisition[110]. Market Trends - In 2022, the retail sales of consumer goods in China decreased by 0.2% year-on-year, while the home appliance market's retail sales dropped by 7.4%[79]. - The home appliance market is expected to recover in 2023, with a projected retail sales growth of 3.3% compared to 2022[80]. - Carrefour China's same-store sales have declined due to multiple factors, including external environmental uncertainties and the rapid development of e-commerce and community group buying, which have significantly diverted consumption from physical stores[121]. Store Operations - The company opened 1,887 new retail cloud stores during the year, including 599 in the home appliance sector[62]. - The company opened a net of 769 retail cloud franchise stores in 2022, bringing the total to 9,947 franchise stores by year-end[100]. - As of December 31, 2022, the company operated 969 direct stores in first- and second-tier markets, maintaining a leading market share in mid-to-high-end home appliances[82]. - The number of Suning's home appliance and 3C lifestyle specialty stores reached 1,435, with 9,947 retail cloud franchise stores in lower-tier markets[129]. - The company closed 58 Carrefour supermarket stores, resulting in a net decrease of 58 stores in 2022[118]. - The company has seen a decline in the number of stores in various regions, with a total of 404 net closures in the home appliance and 3C category[118]. Financial Management - The company has received an unqualified audit report with a significant uncertainty paragraph regarding its ability to continue as a going concern[8]. - The company is actively managing foreign exchange risks associated with its overseas investments, which may impact the fair value of financial assets[12]. - The company reported a significant improvement in operating cash flow, with accounts payable decreasing and external partnerships being optimized[109]. - The total expenses for 2022 amounted to CNY 20,632,199 thousand, reflecting a year-on-year decrease of 30.31%[185]. - The company's comprehensive gross margin for 2022 was 18.85%, an increase of 6.42 percentage points compared to the previous year[184]. Research and Development - In 2022, the company's total R&D investment was CNY 965,072 thousand, a decrease of 49.51% compared to CNY 1,911,560 thousand in 2021[173]. - The number of R&D personnel decreased by 32.68% from 2,766 in 2021 to 1,862 in 2022[190]. - The proportion of R&D personnel with a master's degree or above decreased by 47.08%, from 342 in 2021 to 181 in 2022[190]. - The company completed several major R&D projects, including digital transformation and supply chain management tools, aimed at enhancing operational efficiency and market share[171].